Commercial Lines Account Manager

Job not on LinkedIn

🔥 14 minutes ago

🤠 Texas – Remote

infoinfo

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

Where this job comes from

Posted on Rex's careers page, not through a job board

First seen by Remote Rocketship 14 minutes ago

Logo of Rex

Rex

501 - 1000 employees

Founded 1979

🛍️ eCommerce

🛒 Retail

🔧 Hardware

eCommerce • Retail • Hardware

Rex is an e-commerce home improvement and hardware retailer that sells paints, tools, climatization (air conditioning and heating), furniture, garden and outdoor products, appliances and other household and construction supplies. The site content is Spanish and references prices in pesos and free shipping to AMBA, indicating a Buenos Aires / Argentina market focus. The storefront contains product categories typical of a DIY/ferretería (hardware) and homewares merchant and operates online with promotions, branches and pick-up options.

📋 Description

• Own all servicing requests across the commercial book, including endorsements, certificates of insurance, fleet and driver updates, audits, and policy rewrites • Triage incoming work, handling complex changes personally and delegating routine requests to a dedicated service partner • Manage the renewal process end to end, gathering updated exposures, reviewing terms, and delivering renewals on time with no coverage lapses • Remarket accounts when pricing, coverage, or carrier appetite shifts, moving clients to better-fit carriers • Conduct proactive policy reviews to uncover coverage gaps, emerging exposures, and cross-sell opportunities such as umbrella, cyber, and EPLI • Tee up qualified account growth opportunities for agency leadership • Partner with carrier underwriters and service centers to resolve issues, secure endorsements, and expedite time-sensitive requests • Manage premium audits and reconcile exposure data • Maintain clean, complete, and audit-ready account records in Applied Epic • Escalate at-risk accounts, coverage disputes, and E&O exposures to agency leadership • Track service metrics including turnaround time, renewal retention, and account rounding • Deliver a client experience that drives renewals, referrals, and long-term loyalty

🎯 Requirements

• 2+ years of commercial lines account management experience, with direct ownership of a book of business • Active Property and Casualty license required • Independent agency experience strongly preferred, with exposure to multiple carriers and markets • Applied Epic proficiency required • Working knowledge of core commercial lines, including general liability, commercial property, commercial auto, workers’ compensation, umbrella, cyber, and EPLI • Proven ability to process endorsements, certificates, fleet changes, audits, and renewals at high volume without sacrificing accuracy • Experience remarketing accounts and working directly with carrier underwriters to place coverage • Commercial curiosity, with the ability to read a business, spot what it has outgrown, and identify the coverage it needs next • Sound judgment on when to handle, delegate, or escalate, with a disciplined approach to E&O risk • Experience directing or partnering with service support staff to multiply output • Strong written and verbal communication, able to explain coverage clearly and confidently to business owners • Highly organized, detail-oriented, and relentless in follow-through • Client-obsessed, with a service mindset that treats every touchpoint as a chance to earn loyalty • Missionary mindset, fully aligned with Rex’s mission to catalyze human flourishing by protecting what businesses have worked to build • Must pass a background check prior to the first day • Must execute a comprehensive confidentiality and non-disclosure agreement prior to start

🏖️ Benefits

• Opportunity for commissions and/or performance bonuses • Comprehensive health, dental, and vision insurance • 401(k) with company matching • Fully remote work environment

Apply Now

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