Sales Operations Manager

🕒 June 14

🤠 Texas – Remote

🤠 Texas – Remote

💵 $120k - $150k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📊 Sales Operations

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Rhapsody

WebsiteLinkedInAll Job Openings

201 - 500 employees

🏥 Healthcare

☁️ SaaS

🔌 API

Healthcare • SaaS • API

Rhapsody is a digital health enablement platform and interoperability suite that provides EHR integration, API and message translation (HL7, FHIR, DICOM), identity/EMPI, and semantic terminology management. Its SaaS products and professional services help providers, payers, health tech vendors, HIEs and public health agencies accelerate data exchange, onboard customers faster, migrate to the cloud, and automate integrations to improve clinical workflows and operational efficiency. Rhapsody focuses on reducing integration burden through scalable, production-ready interfaces and automation to enable faster time-to-value for digital health initiatives.

📋 Description

• Act as a dedicated operational partner to sales managers and leaders — joining pipeline reviews, forecast calls, and team meetings to understand where the team is struggling and help solve it • Help sales leaders identify patterns in their pipeline and team behavior that indicate process gaps or coaching opportunities • Support onboarding of new sales hires by facilitating process walkthroughs and ensuring they ramp quickly on how we sell • Own and enforce pipeline hygiene standards — ensuring opportunities are accurately staged, properly documented, and consistently maintained in the CRM • Run regular pipeline reviews and audits; proactively flag stale deals, data gaps, and forecast risks to sales leadership • Work directly with reps to coach CRM discipline and reinforce best practices around deal documentation and stage progression • Document existing sales processes end-to-end, from prospecting through close, creating a clear and accessible playbook for the team • Identify process gaps and inconsistencies; lead cross-functional working sessions to align on improvements and get buy-in from stakeholders • Design and deliver process-focused training sessions for new and existing sales reps — covering selling methodology , CRM usage, and deal management expectations

🎯 Requirements

• 3–6 years of experience in Sales Operations, Sales Enablement, or a similar role working directly with sales teams • Demonstrated ability to build trusting relationships with salespeople and sales leaders — you know how to earn credibility on the floor • Strong process documentation skills — able to take a messy, undocumented process and turn it into something clear, practical, and scalable • Experience managing pipeline hygiene and running pipeline review processes in a CRM environment (Salesforce preferred) • Comfortable facilitating training sessions and coaching reps on process and tool adoption • Highly organized with strong attention to detail; able to manage multiple projects without dropping the ball • Excellent written and verbal communication — you can explain complex processes simply and get people on board.

🏖️ Benefits

• Comprehensive benefits package on day 1 (medical, dental, vision, life, disability) • 401k with a generous company match • Unlimited PTO, sick time & volunteer days • An innovative, inclusive, and fun work environment • Continuous learning and development opportunities