Risepoint
1001 - 5000 employees
Founded 2007
đź’Ľ Consulting
đź“Ł Marketing
đź“š Education
Consulting • Marketing • Education
Risepoint is an education technology company that partners with regional public and private universities to design, launch, and grow workforce-focused online degree programs. It provides marketing, student support, faculty support, technology implementations, performance monitoring, and student ROI research to help institutions expand access, increase enrollments, and deliver high-return programs for working adults.
Lifecycle Automation Specialist
đź•’ September 15
Where this job comes from
Posted on Risepoint's careers page, not through a job board
First seen by Remote Rocketship September 15
Still open on Risepoint's site. Checked 5 hours ago.
Risepoint
1001 - 5000 employees
Founded 2007
đź’Ľ Consulting
đź“Ł Marketing
đź“š Education
Consulting • Marketing • Education
Risepoint is an education technology company that partners with regional public and private universities to design, launch, and grow workforce-focused online degree programs. It provides marketing, student support, faculty support, technology implementations, performance monitoring, and student ROI research to help institutions expand access, increase enrollments, and deliver high-return programs for working adults.
đź“‹ Description
• Build, configure, test, and deploy lifecycle automation solutions using established implementation patterns, operational standards, and quality assurance practices • Configure audiences, automation workflows, personalization, and engagement logic to address technical requirements, data considerations, and customer experience objectives • Perform quality assurance testing to validate automation functionality, data accuracy, personalization, and customer experience before production deployment • Analyze automation performance, diagnose implementation and data-related issues, determine root causes, and recommend solutions • Escalate issues requiring broader solution, platform, or architectural review • Partner with Senior Automation Specialists and Automation Managers to implement lifecycle automation solutions • Partner with Automation Enablement to support production readiness, validate implementation requirements, and ensure alignment with platform standards • Maintain documentation of automation solutions, implementation activities, testing results, and operational updates • Identify implementation improvements to strengthen automation quality and execution consistency • Evaluate automation requirements and recommend approaches balancing business needs, platform capabilities, scalability, and operational standards
🎯 Requirements
• Typically 2+ years of experience supporting CRM, marketing automation, lifecycle marketing, campaign operations, or marketing technology platforms • Experience configuring or supporting marketing automation, customer engagement, or CRM solutions • Demonstrated ability to analyze technical requirements, evaluate solution options, exercise independent judgment, and resolve complex implementation challenges within marketing automation platforms • Bachelor's degree in Information Systems, Marketing Technology, Business, Computer Science, or related field (or equivalent practical experience) • Understanding of customer journey concepts, automation workflows, segmentation, testing, and quality assurance principles • Exposure to email, SMS, or multi-channel customer engagement technologies • Experience with Salesforce, Salesforce Marketing Cloud or comparable enterprise marketing automation platforms • Familiarity with SQL, AMPscript, or other marketing technology scripting languages
🏖️ Benefits
• Equal-opportunity employer • Diverse and inclusive workforce
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🇺🇸 United States – Remote
đź’µ $140k - $170k / year
đź’° $75M Post-IPO Equity on 2021-11
⏰ Full Time
🟡 Mid-level
đźź Senior
