Mental Health Outreach Coordinator – Clinical & Business Referral Development

🕒 September 30

🦌 Connecticut, Florida, +7 more states – Remote

🦌 Connecticut – Remote 🐊 Florida – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🍂 Massachusetts – Remote 🔔 Pennsylvania – Remote 🌴 South Carolina – Remote 🤠 Texas – Remote

💵 $60k - $65k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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RIVIA Mind

WebsiteLinkedInAll Job Openings

11 - 50 employees

🏥 Healthcare

⚕️ Healthcare Insurance

📡 Telecommunications

Healthcare • Healthcare Insurance • Telecommunications

RIVIA Mind is a mental healthcare provider that offers a comprehensive range of services, including psychotherapy, medication management, evaluation and diagnosis, and specialized group therapies. They pride themselves on making mental healthcare accessible and affordable with options like virtual appointments and insurance coverage. RIVIA Mind focuses on personalized and inclusive care, catering to a diverse clientele with diverse needs including college students and the LGBTQI community. They offer telehealth services across multiple states and emphasize whole person treatment, culturally competent care, and flexible scheduling. Partnerships with higher education institutions and businesses expand their reach and support for mental wellness.

📋 Description

• Develop new referral relationships and support ongoing relationships with established referring organizations • Represent Rivia Mind in the market and showcase knowledge of applicable service offerings • Identify, engage, and secure new referrals through referral partner organizations • Travel within the assigned territory for onsite drop-ins, meetings, B2B and B2C events, averaging 10 trips per week • Conduct cold calls, targeted email campaigns, and onsite print-material distribution • Participate in territory roadshows, networking events, and conferences, averaging 3–4 per quarter • Use data insights to identify referral opportunities and tailor sales messaging • Collaborate with Marketing to align outreach materials and messaging • Maintain Salesforce CRM records tracking outreach, visits, relationship status, referral processes, patient mix, and next steps • Provide outreach feedback and insights to inform strategy • Prepare reports on referral lead generation, conversion rates, engagement, and outcomes • Map territories to identify hospital systems, primary care groups, colleges, and insurance networks • Maintain and nurture existing referral partner relationships through regular check-ins and onsite visits • Address partner concerns and referral-process issues with Operations • Develop customized partnership strategies and support target referring partners • Provide weekly relationship updates and participate in company-wide and departmental meetings • Collaborate with Relationship Management colleagues and perform other duties as assigned

🎯 Requirements

• Bachelor's degree in business, marketing, healthcare, clinical field, or related discipline, OR a minimum of 3–4 years of progressive experience in mental or healthcare, sales, referral relationship development, or healthcare business development • Two to four years of experience developing and maintaining relationships in an outreach-related role OR prior Sales/Business Development Representative experience • Eagerness to learn about behavioral healthcare and be conversant in industry terminology • Experience finding prospective new referents, soliciting new business, and closing sales opportunities • Proven track record of cold calling, outbound sales, and CRM records management is required • Extensive experience managing, analyzing, and reporting on various data attributes • Located within 25 miles of a major metropolis • Comfortable working autonomously in a remote and multi-location environment • Valid driver's license in good standing, proof of acceptable auto insurance, and a reliable vehicle • Proficient with Google Suite; familiarity with Monday.com and EHR/EMR platforms when applicable • Intermediate computer skills and technical aptitude required • Exposure to or interest in university counseling centers, B2B, and/or B2C conversions • Salesforce experience is a plus but not required

🏖️ Benefits

• 3 weeks of front-loaded PTO + 9 paid holidays • Annual office closure (Dec 25–Jan 1) • Annual Impact Days for volunteering or professional development • 401(k) with employer match • Referral bonus potential • Annual Continuing Education (CE) Stipend + Flexible Benefit Reimbursement • Medical, dental, and vision insurance — with EAP and additional wellness programs • Voluntary benefits, HSA, DCA, FSA (based on plan), transit & parking options • Bereavement leave (including pet bereavement)