Billing Specialist

Job not on LinkedIn

🔥 8 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

📊 Billing Specialist

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Roadie

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2014

🍽️ Food & Beverage

🏥 Healthcare

🏗️ Construction

Food & Beverage • Healthcare • Construction

Roadie is a crowdsourced delivery platform that provides local same-day delivery across the United States. As a UPS company since 2021, it offers reliable delivery solutions with a network of 200,000 drivers, enabling efficient last-mile shipping for various industries like retail, e-commerce, and healthcare. Roadie's services include handling deliveries for bulky items, returns processing, and providing delivery solutions for a wide range of industries including airline luggage, grocery, and construction supplies. Their platform supports streamlined delivery operations with real-time tracking, 24/7/365 availability, and seamless API integration, making Roadie an ideal solution for businesses looking to improve their logistics and delivery capabilities.

📋 Description

• Prepare and review customer invoices for accuracy and completeness • Research billing discrepancies and customer questions, resolving routine issues and escalating complex concerns • Collaborate with Finance, Operations, Support, and Sales on billing questions and customer experience • Suggest improvements to billing tools, processes, and workflows • Review contracts, rates, and billing terms with guidance to verify customer charges • Check billing data, flag discrepancies, and help correct errors • Respond to routine customer billing questions and assist with disputes • Maintain organized billing records and supporting documentation • Process approved adjustments, credits, and refunds • Assist with accounts receivable, payment reminders, and overdue balances • Follow billing procedures, company policies, and applicable requirements

🎯 Requirements

• 1+ years of experience in billing, accounting, finance, customer support, or a related role; relevant coursework or internships are welcome • Strong attention to detail and the ability to work accurately with numbers and data • Working knowledge of Excel or Google Sheets, including basic formulas, sorting, and filtering • Comfort learning new systems and tools; familiarity with billing or ERP systems is a plus • Clear communication skills and a collaborative approach to working with customers and internal teams • Strong organizational skills and the ability to manage multiple tasks and meet deadlines • Curiosity, a problem-solving mindset, and a willingness to learn in a fast-paced environment • Applicants must be authorized to work for any employer in the U.S.; this role is not eligible for visa sponsorship

🏖️ Benefits

• Competitive compensation packages • 100% covered health insurance premiums for yourself • 401k with company match • Tuition and student loan repayment assistance • Flexible work schedule with unlimited PTO • Monthly 3-day weekends • Monthly WFH stipend • The technology you need to get the job done