Senior Strategy Manager, Customer Segment Strategy

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🏄 California, Illinois, +3 more states – Remote

🏄 California – Remote 🌽 Illinois – Remote 🗽 New York – Remote 🌲 North Carolina – Remote ☕ Washington – Remote

💵 $161k - $299k / year

⏰ Full Time

🟠 Senior

🧐 Strategy

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Roche

WebsiteLinkedInAll Job Openings

10,000+ employees

💊 Pharmaceuticals

🧬 Biotechnology

🔬 Science

💰 $5G Post IPO equity on 2021-09

Pharmaceuticals • Biotechnology • Science

Roche is a global, research-driven healthcare company that discovers, develops and provides pharmaceuticals, diagnostics and digital health solutions to improve patient outcomes and advance medical science. With integrated strengths in pharmaceutical R&D and diagnostic testing, Roche focuses on early detection, targeted therapies and innovation (including AI-driven tools) to prevent, halt and cure disease across areas like oncology, neurology and other complex conditions. The company also engages with investors, partners and healthcare systems worldwide to deliver sustainable, science-based solutions.

📋 Description

• Leads the development of access & contracting strategies and recommendations, from strategy through execution, to maximize patient access and protect Genentech’s profitability across all products and multiple key customers within the P/PBM segment. • Serves as a liaison between CE Account Teams, PCD, External Affairs, Legal and Squad /Access Business Partners to develop customer strategies aligned with Brand/TA priorities. • Navigates substantial ambiguity and leads high-impact, cross-portfolio initiatives to develop access and contracting strategies for new customer types, new segments, and/or TAs or segments requiring innovative access approaches or where GNE has limited experience. • Provides negotiation support to account teams by clarifying the rationale behind access strategies, anticipating customer reactions and needs, and providing relevant negotiation talking points as appropriate. • Synthesizes key contract performance insights across multiple key customers within the P/PBM segment, and identifies and shares scalable insights or key learnings with relevant leaders (e.g., Squad Leads, CE National and Regional VPs, Access Steering Committee, and others as appropriate) to inform contract decision-making and influence product-level contracting strategies. • Supports strategic account planning with key customers, considering future customer capabilities , brand and portfolio objectives and evolution, and shared priorities across both Genentech and key customers in the near- and mid-term. • Leverages customer insights and incorporates the customer's perspective to shape the account landscape concerning access and contracting challenges, then translating these insights into actionable solutions to address and resolve these issues. • Collaborates closely with multiple CSS leaders as strategies may have implications to and interdependencies with other customers and segments, often influencing priorities, flowing and evolving work, and partnering across teams on strategic points of view. • Collaborates closely with broad sets of stakeholders across multiple functions , including CE Account Teams, Policy and External Affairs, PCD, CCM colleagues (Managed Care Contracts, Customer SI, Government Programs, etc. as appropriate), SAI, Marketing, and others to generate insights and develop holistic customer solutions that align with organizational/TA goals.

🎯 Requirements

• Bachelor’s Degree in relevant discipline • 5+ years of relevant work experience in the pharmaceutical industry, such as: payer or contracting strategy, account management, consulting, market analysis, health economics, distribution strategy, and/or managed care finance • 5+ years of work experience in a Market Access function • Broad and diversified US Market Access experience to include multiple therapeutic areas • Expert in pricing, contracting, distribution and/or policy strategies within US segment landscape • Significant experience in developing and executing access strategies • Deep understanding of reimbursement environment and strategy within a segment; Demonstrated success collaborating with and influencing amongst cross functional teams • Strategic mindset for proactively identifying problems and generating solutions across a complex and changing environment • Excellent verbal and written communication skills with an ability to effectively present to and engage with a wide range of audiences.

🏖️ Benefits

• A discretionary annual bonus may be available based on individual and Company performance