Senior Manager, Global Fraud Strategy

🔥 0 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟠 Senior

🧐 Strategy

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Ticketmaster

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1976

🛍️ eCommerce

⚽ Sports

eCommerce • Entertainment • Sports

Ticketmaster is a leading ticketing platform that facilitates the sale of tickets for concerts, sports events, theater performances, and other live entertainment. The platform offers a user-friendly experience for purchasing tickets, as well as managing events and finding popular shows and games. Ticketmaster serves as the official ticket marketplace for many major sports leagues and artist events, making it a key player in the live entertainment industry.

📋 Description

• Lead and mentor a team of experienced Fraud Analysts specializing in payments, fraud prevention, and risk management • Partner with leadership teams to develop strategic plans related to fraud prevention and chargeback reduction • Collaborate with product, engineering, and external partners to design scalable fraud prevention solutions while supporting successful payment processing • Drive advanced analytics initiatives by transforming large and complex datasets into actionable insights for senior leadership • Manage and optimize fraud detection tools, decision engines, and rule strategies through ongoing performance analysis • Evaluate emerging fraud technologies, vendors, and business opportunities using quantitative and operational analysis • Monitor industry fraud trends and recommend proactive mitigation strategies • Support cross-functional initiatives and provide analytical insights that influence key business decisions • Deliver executive-level reporting and presentations, including weekly metrics, monthly business reviews, and strategic planning updates • Develop and coach junior team members to support organizational growth and capability building

🎯 Requirements

• 10+ years of experience in fraud strategy, fraud operations, risk management, or related eCommerce fraud disciplines • 5+ years of leadership and people management experience • Expertise with fraud management and rule-based platforms such as Sift, Kount, Accertify, or similar solutions • Advanced SQL proficiency with experience performing complex data extraction, validation, and analysis • Demonstrated success applying analytical and data mining techniques to identify fraud trends, quantify impact, and drive business outcomes • Experience working with business intelligence and analytics platforms such as Domo and Databricks is strongly preferred • Advanced Microsoft Excel and PowerPoint skills with the ability to communicate effectively across technical and executive audiences • Strong organizational skills, attention to detail, and ability to manage multiple priorities in a fast-paced environment.

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Remote work options