
10,000+ employees
🧬 Biotechnology
💊 Pharmaceuticals
⚕️ Healthcare Insurance
Biotechnology • Pharmaceuticals • Healthcare Insurance
Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. They translate unique clinical, medical affairs, and commercial insights into outcomes to address modern market realities. By utilizing advanced technologies and insights, Syneos Health collaborates with clients to speed the delivery of important therapies to patients worldwide, offering services that span the entire clinical-to-commercial spectrum.
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10,000+ employees
🧬 Biotechnology
💊 Pharmaceuticals
⚕️ Healthcare Insurance
Biotechnology • Pharmaceuticals • Healthcare Insurance
Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. They translate unique clinical, medical affairs, and commercial insights into outcomes to address modern market realities. By utilizing advanced technologies and insights, Syneos Health collaborates with clients to speed the delivery of important therapies to patients worldwide, offering services that span the entire clinical-to-commercial spectrum.
• Own pre-award strategy and commercial leadership for assigned RWLP managed accounts, including RFP/RFI strategy, service model definition, functional scope, budget structures, and vendor strategy; lead bid defense meetings and capabilities presentations. • Lead the transition from pre-award to delivery by partnering with project delivery teams to ensure a clear handoff of strategy, assumptions, risks, scope, timelines, and budget expectations. • Serve as the strategic account leader post-award, maintaining strategic oversight of portfolio performance and governance while partnering with delivery leadership to ensure alignment with approved strategy and commercial intent. • Lead client-facing strategic conversations related to RWLP standards, evidence strategy, and evolving operational approaches; sustain senior-level sponsor relationships through routine governance and strategic planning discussions. • Provide ongoing strategic guidance during study conduct, acting as a consultant to project teams to support complex problem-solving, risk assessment, and development of integrated solution options across functions, vendors, and partners. • Maintain strategic awareness of account performance, including participation in BU or departmental reviews as needed, to proactively identify risks or opportunities, support issue resolution from a strategy perspective, and position accounts for growth. • Align and influence matrixed teams across functions and business units to support integrated commercial and account strategies; share insights, lessons learned, and best practices to inform future pursuits and portfolio expansion. • Set and reinforce strategic quality expectations for assigned accounts; maintain awareness of quality risks, CAPAs, and QIs to ensure issues are understood and appropriately escalated. • Maintain awareness of vendor and partner integration, including strategic risk considerations related to third-party services and cross-BU delivery models. • Support account growth and partnership expansion by identifying opportunities for extensions, hybrid clinical–RWLP approaches, repeat work, and preferred partnership models. • May have line management responsibilities. • Travel up to 25%.
• Bachelor’s degree in life sciences or related field OR a four-year degree combined with relevant RWLP and operational experience required • Advanced or professional degree preferred (e.g., MS, MPH, PhD, MD, MBA) • 10–12 years of total relevant experience, which may include RWLP and/or full-service study or portfolio experience, with a minimum of 6–8 years of direct RWLP/RWE experience included within that total. • RWLP/RWE experience may overlap with full-service or operational experience and is not required to be additive. • Strong experience with proposal development, budget development, and bid defense activities • Demonstrated experience supporting complex client portfolios, including vendor and partner engagement • Strong understanding of peri- and post-approval study strategy, design, and operational considerations across interventional, observational, and hybrid study types, with the ability to design and budget appropriate solutions • Experience presenting to senior-level stakeholders, delivering training or enablement, and communicating complex concepts to diverse audiences • Experience with hybrid, decentralized, or virtual study models preferred • Experience partnering with stakeholders to define and evolve operational processes and procedures as RWLP/RWE requirements and delivery models change • Experience evaluating and selecting vendors and partners that complement and enhance service offerings • Ability to identify process gaps and emerging needs for updated procedures; familiarity with leveraging emerging technologies and digital tools (e.g., generative AI) to drive efficiency and scalability • Demonstrated experience serving as a subject matter expert (SME) internally and externally, providing strategic guidance on RWLP/RWE approaches, evidence planning, and integrated solutions to sponsors and internal stakeholders. • Experience representing the organization externally through participation in industry conferences, panels, webinars, podcasts, or similar forums, including delivering presentations and contributing to thought leadership discussions related to RWLP/RWE.
• We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program. • We are committed to building an inclusive culture – where you can authentically be yourself. • Central to this is our purpose – Driven to Deliver – which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone’s life.
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