
10,000+ employees
⚕️ Healthcare Insurance
📚 Education
🤝 Non-profit
Healthcare Insurance • Education • Non-profit
Rochester Regional Health is an integrated health services organization serving the people of Western New York. It operates multiple hospitals and healthcare facilities, providing a wide range of healthcare services, including emergency care, primary care, specialty clinics, and urgent care. The organization is committed to medical education and research, offering training programs, residencies, and clinical trials. Rochester Regional Health focuses on comprehensive care with emphasis on treating patients respectfully and meeting their diverse medical needs across all stages of life.
🔥 0 minutes ago
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10,000+ employees
⚕️ Healthcare Insurance
📚 Education
🤝 Non-profit
Healthcare Insurance • Education • Non-profit
Rochester Regional Health is an integrated health services organization serving the people of Western New York. It operates multiple hospitals and healthcare facilities, providing a wide range of healthcare services, including emergency care, primary care, specialty clinics, and urgent care. The organization is committed to medical education and research, offering training programs, residencies, and clinical trials. Rochester Regional Health focuses on comprehensive care with emphasis on treating patients respectfully and meeting their diverse medical needs across all stages of life.
• Assists providers and patients by discussing Telehealth services with patients. • Demonstrates ability to tactfully handle difficult situations, while maintaining a positive attitude. • Managing incoming calls and providing necessary information. • Provide and gather patient’s medical documentation as instructed by provider. • Verification of insurance eligibility/coverage and obtaining necessary pre-certifications/authorizations when applicable. • Work closely and provide follow up with off-site staff members as needed. • Scheduling and/or prescheduling patient appointments. • Develop a working knowledge of Telehealth applications. • Use Electronic Health Record software to assist clinicians in all clinical observations/information. • Technology troubleshooting (general knowledge of WIFI, internet connectivity). Live support provided as needed. • Accurately sets up new patient record via Care Connect. • Ensures the accuracy of all data collected while meeting the regulatory requirements as outlined by the departmental policy.
• AAS in Medical Assisting preferred • One to two years of experience in a medical setting or equivalent combination of education and experience • Intermediate computer/technology skills • Medical terminology.
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