Business Development Operations Analyst

🔥 2 minutes ago

🏈 Ohio – Remote

🏈 Ohio – Remote

💵 $73.2k - $88.4k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Business Analyst

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Root Inc.

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2015

🚘 Automotive

💼 Consulting

🛡️ Insurance

💰 $200M Post IPO debt on 2024-11

Automotive • Consulting • Insurance

Root Inc. is an auto insurance company that uses a mobile app and smartphone sensor telematics to measure driving behavior and price policies primarily based on how safely customers drive. The company offers a "test drive" period to gather driving data, provides in-app quotes, policy management, and claims filing, and sells roadside assistance and other coverages across many U. S. states. Root targets consumer drivers (B2C) seeking usage-based insurance and emphasizes savings for safer drivers.

📋 Description

• Manage day-to-day operational activities for the Business Development team, ensuring partner requests and internal workflows are completed accurately and on time. • Coordinate partner onboarding activities across Business Development, Legal, Finance, Product, Engineering, and Operations, escalating risks or blockers when needed. • Manage contracting workflows by tracking agreement status, maintaining records, and coordinating internal reviews and approvals. • Support commission and incentive payment processes, including calculations, approvals, reconciliation, issue resolution, and reporting. • Maintain accurate partner records, account information, pipeline data, and operational reporting within Monday.com CRM and other business systems. • Review existing processes, identify opportunities for improvement, and develop recommendations for the Sales Operations leader. • Implement approved process changes, automations, and workflows that reduce manual work and improve efficiency. • Develop and maintain process documentation, operating procedures, and resources that help teams work consistently and effectively. • Investigate operational issues, propose next steps, and coordinate with stakeholders through resolution. • Partner with stakeholders across the business to gather requirements, support projects, and keep key initiatives moving forward. • Provide operational support for Business Development programs, initiatives, and partner relationships. • Help build scalable operational practices as Root’s partnership and independent agent organizations continue to grow.

🎯 Requirements

• 4+ years of experience in business operations, sales operations, partnership operations, project coordination, or a related role. • Demonstrated ability to independently manage established processes and operational workstreams. • Strong judgment and problem-solving skills, with the ability to assess issues, develop recommendations, and seek alignment before implementing material changes. • Strong organizational skills and attention to detail, with the ability to prioritize competing needs and follow through on commitments. • Excellent written and verbal communication skills, with the ability to clearly communicate findings, recommendations, and risks. • Experience working with CRM platforms, with Monday.com experience preferred, and maintaining data quality and system accuracy. • Experience supporting contracting, procurement, commission, or vendor management processes. • Strong spreadsheet skills and proficiency with business productivity and reporting tools. • A proactive mindset with the ability to identify opportunities, take ownership of execution, and escalate decisions appropriately. • Ability to navigate ambiguity, make progress with limited day-to-day direction, and recognize when leadership input is required. • Ability to quickly learn new systems, processes, and business concepts. • A collaborative and adaptable approach, with a willingness to support a range of operational and cross-functional priorities.

🏖️ Benefits

• Competitive Bonus • Equity Offering • Work where it works best