Complex Adjuster, Trainee

🔥 13 hours ago

🇺🇸 United States – Remote

💵 $45k - $50k / year

⏰ Full Time

⚪️ Entry-level

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Root Inc.

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2015

🚘 Automotive

💼 Consulting

🛡️ Insurance

💰 $200M Post IPO debt on 2024-11

Automotive • Consulting • Insurance

Root Inc. is an auto insurance company that uses a mobile app and smartphone sensor telematics to measure driving behavior and price policies primarily based on how safely customers drive. The company offers a "test drive" period to gather driving data, provides in-app quotes, policy management, and claims filing, and sells roadside assistance and other coverages across many U. S. states. Root targets consumer drivers (B2C) seeking usage-based insurance and emphasizes savings for safer drivers.

📋 Description

• Complete a 6-month training program combining formal instruction with live claim handling • Investigate claims and evaluate coverage and liability under guidance from senior adjusters or claims leadership • Communicate with customers, partners, peers, vendors, and managers throughout the claim lifecycle • Obtain detailed accident statements from drivers, passengers, and witnesses • Maintain prompt and courteous contact with all involved parties • Proactively manage pending claims, tasks, and correspondence • Coordinate vehicle repairs and assist customers with rental reimbursement processes • Participate in team reviews of claims handling practices • Develop understanding of policy interpretation, liability assessment, shared negligence, court decisions, legislation, claims guidelines, and industry best practices • Recommend process and product improvements • Support development of claims documentation and training materials • Transition into the Complex Adjuster role after successful completion of training and performance expectations

🎯 Requirements

• Bachelor's degree or equivalent work experience • Successful history of time management, multi-tasking, and customer-facing communication • Ability to secure an adjuster insurance license within 90 days of the start date • Strong written and verbal communication skills • Proficient in Microsoft Office Suite and/or Google Suite • High sense of professionalism while remaining empathetic • Curious in nature • Willingness and ability to keep learning • Great attention to detail with high organizational skills • Ability to approach problems with an open mind • Strong decision-making capabilities • Ability to complete other duties as assigned • Must be on camera for virtual interviews

🏖️ Benefits

• Clear career paths and structured training • Company-funded licensing • Ongoing coaching • Defined salary increase to $55,000 upon successful completion of training and meeting performance expectations • Opportunities for advancement into other claims areas, including auto physical damage, total loss, and injury claims