Complex Adjuster

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $53.8k - $67.2k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Root Inc.

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2015

🚘 Automotive

💼 Consulting

🛡️ Insurance

💰 $200M Post IPO debt on 2024-11

Automotive • Consulting • Insurance

Root Inc. is an auto insurance company that uses a mobile app and smartphone sensor telematics to measure driving behavior and price policies primarily based on how safely customers drive. The company offers a "test drive" period to gather driving data, provides in-app quotes, policy management, and claims filing, and sells roadside assistance and other coverages across many U. S. states. Root targets consumer drivers (B2C) seeking usage-based insurance and emphasizes savings for safer drivers.

📋 Description

• Manage a caseload of intricate claims • Investigate coverage and liability • Deliver an industry-leading claims experience for policyholders and claimants • Verify coverage and determine liability for a wide range of accident scenarios • Make prompt and courteous contact with all parties involved in claims • Proactively manage pending claims and associated tasks • Respond to claim correspondence in a timely manner • Obtain detailed accident statements from drivers, passengers, and witnesses • Coordinate vehicle repairs and assist with rental reimbursement • Contribute to the development of claims guidelines and best practices • Recommend potential product developments and process improvements • Communicate effectively with customers, peers, vendors, and managers • Engage in learning opportunities covering personal lines claims, relevant court decisions, claims guidelines, and policy changes

🎯 Requirements

• Bachelor’s degree or equivalent experience required • Ability to obtain additional insurance licenses within 30 days • 3-5 years of file ownership experience in handling insurance claims • Proficient in reading and interpreting policy language • Skilled in assessing and explaining liability decisions, including scenarios involving shared negligence • Strong understanding of liability and casualty principles • Professional demeanor with empathy • Familiarity with claims best practices • High attention to detail • Open-minded approach to problem-solving • Ability to maintain high-quality claim handling while ensuring strong productivity • Quick learner with the ability to apply new concepts • Coachable and committed to professional growth • Experience managing complex personal auto claims to closure • Recognized as a resource within the team and functional area • Must be on camera for virtual interviews

🏖️ Benefits

• Work where it works best, with support to work from any location across the US • Reasonable accommodation during all aspects of the hiring process for qualified applicants with disabilities

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