Revenue Cycle Representative

🔥 1 hour ago

🌽 Illinois, Iowa, +1 more states – Remote

🌽 Illinois – Remote 🌾 Iowa – Remote 🧀 Wisconsin – Remote

💵 $18 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Rosecrance Behavioral Health

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1916

🏥 Healthcare

🧘 Wellness

🤝 Non-profit

Healthcare • Wellness • Non-profit

Rosecrance Behavioral Health is a mission-driven behavioral health provider offering comprehensive, outcomes-based treatment for mental health conditions and substance use disorders. With more than 100 years of experience and 60+ physical and virtual locations across the upper Midwest, Rosecrance delivers residential, outpatient, partial hospitalization, intensive outpatient, detox, medication-assisted treatment (including SPRAVATO and TMS), sober living, and family-centered services. The organization operates a foundation that provides charity care, offers community and professional education through Rosecrance Learning, and emphasizes individualized, evidence-informed care to help clients and families achieve lasting recovery.

📋 Description

• Collect outstanding balances from commercial insurance and self-pay payers • Continuously improve revenue cycle processes • Manage client business accounts, policy applications, and collection activities • Work eight-hour shifts five days a week and be available for additional hours when necessary • Manage credit and collections activities for client accounts • Maintain the accounts receivable ledger and monitor aged receivables • Maintain current knowledge of benefit plans, contract terms, rates, billing forms, and codes • Check claim status using telephone, websites, and other available means • Document and recommend adjustments to client accounts • Pursue collection activities and follow up on balances outside established norms • Coordinate collection activities with outside agencies, including court appearances as needed • Apply credit policies consistently from admission through final account resolution • Securely handle cardholder data, including encryption, data storage limitations, access controls, security protocols, and PCI DSS compliance • Participate in mandatory PCI training and regular security assessments • Provide feedback and education to departments/internal customers regarding issues impacting revenue flow or capture • Provide documentation and reports to assist in fiscal management • Participate in Revenue Cycle Team meetings and activities • Comply with the Rosecrance Corporate Compliance Program, Code of Conduct, mission, vision, values, and expectations • Deliver exceptional customer service

🎯 Requirements

• High School diploma or GED • One to two years of experience in healthcare claims processing and collections, or an equivalent combination of education, training and experience • Computer proficiency in a Windows environment • Knowledge of Microsoft Office products with an emphasis in Excel • Adequate written skills to accurately complete required documentation within prescribed time frames • Excellent organizational skills • Must live in WI, IL, or IA • Must pass an occupational health screening • Must work in a zero-tolerance drug-free environment, including marijuana

🏖️ Benefits

• Medical, dental, and vision insurance (multiple plan options to meet your needs) • 401(k) with employer match & discretionary contribution • Group Life Insurance, LTD and AD&D • Tuition assistance & licensure/certification reimbursement • Paid Time Off, sick time, bereavement leave • Referral program earning up to $1,000 per hire! • Wellness program, including an on-site gym at select facilities • Discounts at participating retailers • Daily pay available through UKG Wallet for financial flexibility