Collections Associate

🔥 1 minute ago

🏈 Ohio – Remote

🏈 Ohio – Remote

💵 $17 - $28 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

📞 Collections

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RR Donnelley

WebsiteLinkedInAll Job Openings

10,000+ employees

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact.

📋 Description

• Responsible for monitoring and collection of outstanding invoices through direct contact and follow-up with each partner and client as assigned • Generate and/or revise monthly client reminder statements as outlined pursuant to firm policy • Provide reports reflecting accounts receivable analyses, DSO, potential and existing bad debt reserves, agreed upon metrics and key performance indicators • Provide budgeting, forecasting and ad hoc reporting specific to client needs • Work closely with senior management and report on daily activities to resolve issues before they impact collections results • Create estimates of projected collections and adhere to client deadlines; provide rolling updates regularly throughout the month • Prepare documents for write-off of accounts receivable adhering to the firm’s approval policy • Research and monitor unapplied payments • Monitor payment arrangements to ensure compliance with payment terms

🎯 Requirements

• Associate Degree or advanced degree preferred with concentration in Business, Accounting, or Finance • 2 or more years hands-on collections experience preferably in a law firm environment or professional services industry • Ability to provide high level of customer service in a fast-paced environment • Excellent organizational, interpersonal and communication skills, and ability to work with all levels of personnel within the firm • Advance proficiency with pivot tables and ability to analyze numbers within complex spreadsheets • ARCS, Star Collect, Aderant, Elite or Legal Billing System experience preferred

🏖️ Benefits

• Health insurance • Dental coverage • Vision coverage • Paid time off • Disability insurance • 401(k) with company match • Life insurance • Parental leave • Adoption assistance • Tuition assistance • Employer/partner discounts