Document Production Workflow Coordinator, 3rd Shift

🔥 18 hours ago

🏈 Ohio – Remote

🏈 Ohio – Remote

💵 $18 - $26 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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RR Donnelley

WebsiteLinkedInAll Job Openings

10,000+ employees

💼 Consulting

📦 Logistics

🏭 Manufacturing

Consulting • Logistics • Manufacturing

RR Donnelley is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.

📋 Description

• Intake client work requests, clarify job instructions, and negotiate deadlines • Seek alternate solutions to deadline requests as needed • Prioritize work requests across the team and coordinate multiple projects • Serve as a definitive resource for document production, proofreading, and quality assurance questions • Identify and correct errors in complex business documents • Detect formatting and compositional errors and verify citation formatting • Check corrected proofs against markup for comparison and quality assurance • Monitor adherence to formatting standards and proofreading practices • Model professional expectations for client interactions, deadlines, and quality • Develop and deliver ongoing training for new and existing team members • Facilitate coordination across shifts to meet client quality, timeliness, and service expectations • Train junior staff as needed • Communicate job or deadline issues to managers and/or clients • Assist Lead, Supervisor, or Manager with administrative procedures and systems • Facilitate team adherence to company policies • Collaborate within and across teams • Recommend individual development goals, training, and performance expectations • Interact with clients in person, by phone, or electronically • Adhere to Williams Lea and client site policies

🎯 Requirements

• Bachelor’s degree or equivalent with years of experience able to substitute • Minimum of 3 years prior office experience, proofreading, word processing or document production experience • Advanced knowledge of Microsoft Office suite • Ability to technically troubleshoot applicable software specific to the business/client • MS Office (Word, Excel, PowerPoint) certification desired • Advanced knowledge of document production and/or proofreading procedures and generally accepted practices • Extensive experience in business terminology, document production and/or proofing formats • Skill and efficiency in use of reference resources • Attention to detail with emphasis on accuracy and quality • Ability to coordinate across the team and work on multiple projects simultaneously • Excellent verbal and written communication and interpersonal skills • Ability to work in a fast-paced, deadline-driven team environment • Good judgment and organizational skills with sound decision-making ability • Solutions-oriented approach with ability to ask for and follow directions • Ability to work independently and collaboratively • Ability to communicate with team members, Lead, Supervisor, Manager and/or Client on job or deadline issues • Ability to meet deadlines and complete projects in a timely manner • Ability to handle sensitive and/or confidential documents and information • Good problem-solving skills and ability to escalate problems appropriately • Ability to interact effectively with multifunctional and diverse backgrounds • Must be self-motivated with a positive can-do attitude

🏖️ Benefits

• Medical coverage • Dental coverage • Vision coverage • Paid time off • Disability insurance • 401(k) with company match • Life insurance • Voluntary supplemental insurance coverages • Parental leave • Adoption assistance • Tuition assistance • Employer/partner discounts • Overtime pay • Shift differential • Call-in pay • Stand-by pay