Senior eBilling Analyst

🔥 5 minutes ago

🌶️ New Mexico – Remote

🌶️ New Mexico – Remote

💵 $25 - $36 / hour

⏰ Full Time

🟠 Senior

🧐 Analyst

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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RR Donnelley

WebsiteLinkedInAll Job Openings

10,000+ employees

💼 Consulting

📦 Logistics

🏭 Manufacturing

Consulting • Logistics • Manufacturing

RR Donnelley is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.

📋 Description

• Manage all aspects of client billing, including bill preparation, daily process administration, research, analysis, troubleshooting, problem resolution, reporting, and special assignments • Create client budget projections and assist with collections • Interpret and communicate client billing guidelines • Work with the client’s E-billing Manager on ad hoc e-bill management and client requests • Submit electronic invoices and accruals to clients monthly • Oversee client transitions to e-billing and provide follow-up support to attorneys and clients • Handle complex, high-volume e-submission assignments for key corporate clients • Ensure compliance with client guidelines, internal protocol, and firm guidelines • Serve as subject matter expert and liaison among billing attorneys, secretarial staff, and client e-billing staff • Coordinate invoice resubmissions and corrective actions • Maintain client data in billing systems and external client web applications • Execute accruals, budgets, information requests, status reports, and matter profiles • Support e-billing systems by managing user accounts, passwords, security levels, budgets, and matter profiles • Analyze complex client accounts involving collections, rates, and reduced or rejected invoices • Keep client partners and supervisors/managers informed of issue statuses and action plans • Train new Billing Analysts/Associates and guide junior team members • Support billing staff as a value-added subject matter expert • Collaborate with financial colleagues to resolve issues and optimize departmental responsibilities • Communicate issues and resolutions professionally and promptly • Serve as backup to team members • Recommend and document process and procedural improvements • Update documentation for billing arrangements and processes • Interact professionally with clients in person, by phone, and electronically • Complete special projects as assigned • Perform daily departmental duties • Adhere to company and client site policies

🎯 Requirements

• Associate’s or bachelor’s degree preferred with concentration in Business, Accounting, or Finance • Commensurate experience may be considered in lieu of education, based upon candidate’s overall employment history • Minimum four years of e-billing experience in a law firm or professional organization required; five years or more preferred • Hands-on familiarity with multiple e-billing vendor systems and outside counsel guidelines • Strong analytical and critical thinking skills • Strong interpersonal skills and ability to work in challenging and dynamic environments • Self-directed with a strong work ethic; capable of working independently with limited supervision • Ability to work outside established business hours and adjust schedule to meet deadlines • Ability to multitask and meet stringent deadlines in a fast-paced work environment • Excellent organizational and time-management skills • Demonstrated proficiency with Microsoft Office and MS Excel, including pivot tables, graphs, formulas, and macros • Experience working with client Document Management Systems (DMS) • Ability to create spreadsheets, manipulate data, and generate reports • Excellent verbal and written communication skills, including presenting results to senior management • Ability to work effectively in cross-functional environments and interface with senior management, vendors, and client staff • Ability to handle sensitive matters confidentially • Experience with Aderant or Elite/Elite 3E and/or business intelligence products strongly preferred • Ability to work overtime as needed during peak or critical periods • Ability to maintain the highest level of confidentiality • Successful completion of pre-employment background and drug screens • Must adhere to Williams Lea policies and client site policies

🏖️ Benefits

• Medical, dental, and vision coverage • Paid time off • Disability insurance • 401(k) with company match • Life insurance • Voluntary supplemental insurance coverages • Parental leave • Adoption assistance • Tuition assistance • Employer/partner discounts • Overtime pay • Shift differential • Call-in pay • Stand-by pay