Customer Care Specialist – Flexible Client Opportunities

Job not on LinkedIn

🔥 9 minutes ago

🌽 Illinois – Remote

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💵 $12 - $15 / hour

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 0%

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Logo of RSC Virtual Staffing

RSC Virtual Staffing

2 - 10 employees

Founded 2019

🎯 Recruiter

🤝 B2B

Recruitment • B2B

RSC Virtual Staffing is a US-based virtual staffing and recruiting agency (doing business as Rambler Solution Centre LLC) that connects independent contractors with remote, work-from-home customer support, phone/chat, and technical support roles for well-known brands. The company positions itself as a hub for virtual job needs, helping jobseekers find subcontracting and home-based roles across the U. S. , emphasizing flexibility, contractor arrangements, training/support, community-building and partnerships with virtual platform provider Arise Virtual Solutions. RSC highlights benefits such as flexible scheduling, resources and referral programs, and markets itself to people seeking steady remote income and employers seeking competent virtual agents.

📋 Description

• Answer inbound customer calls • Assist customers with questions and account needs • Process service requests and transactions • Coordinate roadside or similar assistance • Provide travel, reservation, or scheduling support • Accurately document customer interactions • Navigate multiple systems while communicating with customers • Provide courteous, professional, solution-focused service • Explore and service available client programs based on skills, schedule, location, equipment, and eligibility

🎯 Requirements

• High school diploma or GED • Strong verbal and written communication skills • Basic typing and computer proficiency • Ability to navigate multiple applications • Dependable and professional work habits • Ability to remain productive while working independently • Quiet, distraction-free home workspace • Reliable high-speed internet • Compatible Windows 11 computer; additional equipment may be required • Ability to meet applicable state eligibility, background screening, certification, and client-program requirements

🏖️ Benefits

• 100% remote from a professional home-office environment • Flexible scheduling / greater scheduling control • Extended servicing hours with choice among available intervals for certain opportunities • Guidance and resources during onboarding • Additional earning potential for certain opportunities

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