Customer Care Specialist

Job not on LinkedIn

🔥 1 minute ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $12 - $15 / hour

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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RSC Virtual Staffing

WebsiteLinkedInAll Job Openings

2 - 10 employees

Founded 2019

🎯 Recruiter

🤝 B2B

Recruitment • B2B

RSC Virtual Staffing is a US-based virtual staffing and recruiting agency (doing business as Rambler Solution Centre LLC) that connects independent contractors with remote, work-from-home customer support, phone/chat, and technical support roles for well-known brands. The company positions itself as a hub for virtual job needs, helping jobseekers find subcontracting and home-based roles across the U. S. , emphasizing flexibility, contractor arrangements, training/support, community-building and partnerships with virtual platform provider Arise Virtual Solutions. RSC highlights benefits such as flexible scheduling, resources and referral programs, and markets itself to people seeking steady remote income and employers seeking competent virtual agents.

📋 Description

• Create a positive first impression when answering incoming calls • Clarify customer needs through thoughtful questions • Explain available services and next steps • Resolve routine concerns using approved client resources • Update account details and document service outcomes • Manage several computer applications during live conversations • Follow privacy, quality, and client-service guidelines • Maintain a calm, respectful approach during challenging interactions • Provide customer care through various client-service programs, including inbound assistance, account inquiries, financial-service support, travel bookings, roadside coordination, retention, and sales-related care

🎯 Requirements

• High school completion or equivalent GED • Customer-focused communication skills • Confidence using computers and web-based applications • Attention to detail when recording information • Ability to manage time without direct supervision • Willingness to complete applicable client certification • Dependable internet access • Quiet home workspace suitable for customer conversations • Windows 11-compatible computer and program-approved accessories for certain opportunities • Internet, headset, and other technical standards may differ by client • Applicants may be subject to background screening, certification, state restrictions, technical requirements, and other client qualifications

🏖️ Benefits

• Independent contractor work from a home-office environment • Access to multiple client-service programs • Flexible servicing possibilities with available intervals according to program scheduling rules • Guidance during the qualification and certification process