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Support Services Associate

Job not on LinkedIn

🕒 2 days ago

🌪️ Kansas – Remote

infoinfo

💵 $12 - $15 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

Where this job comes from

Posted on RSC Virtual Staffing's careers page, not through a job board

First seen by Remote Rocketship 2 days ago

Still open on RSC Virtual Staffing's site. Checked 33 minutes ago.

Logo of RSC Virtual Staffing

RSC Virtual Staffing

2 - 10 employees

Founded 2019

🎯 Recruiter

🤝 B2B

Recruitment • B2B

RSC Virtual Staffing is a US-based virtual staffing and recruiting agency (doing business as Rambler Solution Centre LLC) that connects independent contractors with remote, work-from-home customer support, phone/chat, and technical support roles for well-known brands. The company positions itself as a hub for virtual job needs, helping jobseekers find subcontracting and home-based roles across the U. S. , emphasizing flexibility, contractor arrangements, training/support, community-building and partnerships with virtual platform provider Arise Virtual Solutions. RSC highlights benefits such as flexible scheduling, resources and referral programs, and markets itself to people seeking steady remote income and employers seeking competent virtual agents.

📋 Description

• Provide remote customer support for available client programs • Receive inbound customer calls • Answer customer questions • Assist with account or service needs • Process transactions or service requests • Coordinate roadside assistance • Support reservations and scheduling • Accurately document customer interactions • Navigate multiple computer applications • Provide professional, solution-focused support

🎯 Requirements

• High school diploma or GED • Strong verbal and written communication • Basic typing and computer skills • Ability to navigate multiple applications • Professional and dependable work habits • Ability to work independently • Quiet, distraction-free home workspace • Reliable high-speed internet • Compatible Windows 11 computer and additional equipment may be required depending on the client program • State restrictions may apply • Client-specific requirements may apply • Background screening may be required • Must operate as a 1099 independent contractor

🏖️ Benefits

• Work from an approved home-office environment • Flexible scheduling and servicing intervals • Extended hours available on certain programs • Access to multiple customer-service program types • Guidance and resources for applicable registration, certification, and onboarding steps • Additional earning potential on select opportunities

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