Bilingual Medical Debt Collector

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RSi

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1999

🏥 Healthcare

🤝 B2B

💼 Consulting

💰 Private equity on 2019-11

Healthcare • B2B • Consulting

RSi is Receivable Solutions, LLC, an award-winning revenue cycle management (RCM) service provider that partners as an embedded extension of health systems and hospitals to improve financial performance. RSi delivers talent, intelligent workflows, and technology-enabled execution across eligibility screening, coding and revenue integrity, billing and clean claims, A/R follow-up and denials management, patient-pay collection and debt recovery, and cash management. The company emphasizes integrated, closed-loop RCM operations (combining people and technology), high client satisfaction (NPS 88), and industry recognitions including KLAS Best in KLAS for Debt Collection Services and SOC 2 compliance.

📋 Description

• Responsible for the recovery of medical debt while maintaining quality customer service, professionalism, and integrity. • Ensures the quality, integrity and proper work effort of assigned inventory. • Understands and adheres to all policies and procedures, as well as local, state and federal regulations, relevant to their area of operation. • Maintains acceptable levels of productivity of all assigned accounts. • On an auto dialer for full 8-hour shift making and receiving continuous calls. • Documents all collection activity, maintains and organizes unit and responds to all communication and/ or verbal inquiries from all relevant parties. • Responsible for maximum productivity in the recovery of delinquent accounts. • Perform other duties as assigned.

🎯 Requirements

• Excellent communication skills and able to document all activity (Type 30 WPM). • Respond quickly and accurately to verbal/written communication from all relevant parties. • Bilingual (Spanish & English Speaking). • Ability to communicate effectively with patients in Spanish.

🏖️ Benefits

• Competitive pay with ample opportunities for professional growth. • Fully remote position with a stable Monday–Friday schedule. • Collaborative, performance-driven environment with expert leadership. • Mission-driven work supporting essential healthcare services. • Recognition as a nationally respected leader in healthcare revenue management.