Team Leader II, Low Balance

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🏈 Alabama, Arizona, +17 more states – Remote

🏈 Alabama – Remote 🌵 Arizona – Remote 🐊 Florida – Remote 🥔 Idaho – Remote 🌪️ Kansas – Remote 🦞 Maine – Remote 🌶️ New Mexico – Remote 🌲 North Carolina – Remote 🌪️ Oklahoma – Remote 🚗 Michigan – Remote 🎸 Mississippi – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote ⛰️ West Virginia – Remote 🧀 Wisconsin – Remote

⏰ Full Time

🟠 Senior

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Knowtion Health

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2008

⚕️ Healthcare Insurance

💳 Fintech

☁️ SaaS

💰 Private Equity Round on 2020-09

Healthcare Insurance • Fintech • SaaS

Knowtion Health is a company that assists hospitals in handling denied and complex claims, recovering low balance accounts, and providing defense against payer audits. By leveraging advanced technology and a team of experts, Knowtion Health aims to maximize revenue and improve patient experiences. Their services include addressing clinical denials and managing various challenging payer classes, positioning them as a strong advocate for their clients in the healthcare sector.

📋 Description

• Provides direction on inventory to team members, daily. • Monitors inventory backlog, reviews reports (timely filing, aging, other) to ensure compliance with client protocols. • Reviews and summarizes accounts up to a designated amount for closure based on standard operating procedure for each client. • Conducts one on one meetings, monthly to provide coaching and mentoring to team members. • Retrieves and analyze reports relating to inventory workflow to ensure the correct accounts are being worked on by team members. • Escalates complex, complicated, or challenging accounts to management to ensure accounts are progressing effectively.

🎯 Requirements

• Minimum of 2 years experience working for Knowtion Health or a hospital, physician practice, payer, RCM vendor or in a customer service role. • An understanding of debt collection rules and regulations. • Adherence to HIPAA requirements. • Advanced computer proficiency including working knowledge of MS Excel, Word, and Outlook. • Strong organizational and documentation skills to ensure proper inventory management, timely follow-up and accurate record keeping. • Ability to read and interpret an extensive variety of documents such as contracts, claims, patient medical records, Inpatient/Outpatient discharge summaries and reports, instructions, policies, and procedures in written (English) and diagram form.

🏖️ Benefits

• medical • dental • vision • life insurance • short term disability • long term disability • bonus opportunities • paid holidays • 401k • generous PTO policy