Service Technician

🕒 May 26

🗽 New York – Remote

🗽 New York – Remote

💵 $31 / hour

⏰ Full Time

🟠 Senior

🔴 Lead

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Restaurant Technologies

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1999

🤝 B2B

☁️ SaaS

💰 $50M Debt Financing on 2006-02

B2B • SaaS • Food Service

Restaurant Technologies is a company dedicated to providing innovative back-of-house solutions for restaurants and commercial kitchens. They specialize in automated systems for cooking oil management, including oil delivery, filtration, removal, and recycling. Their offerings include automated hood and flue cleaning systems to prevent grease buildup and reduce fire risk. By automating these processes, Restaurant Technologies helps improve kitchen operations, food quality, and safety while reducing costs and enhancing efficiency. Their services cater to a wide range of clients, including quick service and fine dining restaurants, convenience stores, grocery stores, and non-commercial food services.

📋 Description

• Responsible for installing and maintaining our products in a safe, timely, and accurate manner. • Meet and control operational goals and timelines- service labor per hour, first time right, 5S standards, etc. • Comply with internal processes and procedures as well as all local and federally regulated requirements including DOT, OSHA, and HACCP. • Maintain proper parts and supply levels in company service vehicles and proper paperwork standards. • Communicate with customers to ensure product performance meets customer’s expectations. • Efficiently and professionally service customers’ needs, training and coaching them on the system as needed. • Utilize iPhone apps to perform multiple functions in role (parts, customer notes, clocking in/out). • Position may include night installation work; schedule will vary based on customer demand & install schedule.

🎯 Requirements

• Must be 21 years of age with a valid driver’s license • High School Diploma or Equivalent • Ability to work within a team environment • Ability to problem solve customer issues for install and service • Ability to perform basic mechanical and/or electrical duties • Strong customer focus and ability to respond to challenging customer situations in a positive manner • Must meet Restaurant Technologies’ Fleet Safety requirements and maintain a clean driving record • Ability to carry 50 pounds by hand • Unrestricted ability to bend, stoop, squat, stand, walk, climb, twist, turn and reach out • Ability to climb up and down a ladder as high as 20 feet in the air

🏖️ Benefits

• Medical • Dental • Vision • Paid Holidays • Paid Time Off • Matching 401K • Life Insurance • Other benefits paid for and/or offered by company