Avionics Customer Support Field Engineer

Job not on LinkedIn

🔥 4 minutes ago

🌽 Illinois, Texas – Remote

🌽 Illinois – Remote 🤠 Texas – Remote

💵 $107.5k - $204.5k / year

⏰ Full Time

🟠 Senior

🔴 Lead

🔧 Field Service Engineer

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RTX

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2020

🚀 Aerospace

Aerospace • Defense • Sustainability

RTX is a globally recognized aerospace and defense company dedicated to transformative technologies and era-defining innovation. It operates through various businesses, including Collins Aerospace, Pratt & Whitney, and Raytheon, with a focus on sustainable, connected flight and smarter defense systems. RTX is committed to diversity, equity, and inclusion across the company and aims to solve the world’s most complex problems with cutting-edge technology and talent. Additionally, RTX is involved in significant projects like upgrading the F135 Engine Core and developing missile-defense systems. The company emphasizes corporate responsibility and sustainable practices.

📋 Description

• Provide technical support regarding Collins Aerospace avionics/sensors and fire detection products owned and operated by United Airlines • You will team with our repair programs group and product support group to provide resolutions for technical issues at United Airlines • Assist with installation, operation, maintenance, troubleshooting, repair and system test and training on site as required in accordance with Collins Aerospace and customer requirements • May act as on-site lead for major field installation or modification programs • Perform services using Collins Aerospace approved methods and workmanship standards to ensure optimum equipment operation and customer satisfaction • Support equipment and systems of high complexity and advanced technology • Competence is required in utilizing developmental techniques for experimental or prototype equipment and during configuration changes in customer systems • Act as the face of Collins Aerospace to the customer and display excellent relationship building and customer soft skills • Develop close working relationships with Collins Aerospace Sales and Service professionals to assist with new sales and service programs • Interface with Collins Engineering, Product Support Managers, Training and Repair Services • Support travel requirements - approximately 25 percent

🎯 Requirements

• Typically requires a University Degree and minimum 8 years prior relevant experience or an Advanced Degree in a related field and minimum 5 years of experience • 7+ years experience in Aviation/Avionics • Must be able to support aircraft on ground situations, which may require atypical hours at times • Previous experience supporting customers and interfacing with involved business facets required • Experience in avionics engineering and/or avionics repair and/or avionics aircraft systems required

🏖️ Benefits

• Medical, dental, and vision insurance • Three weeks of vacation for newly hired employees • Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option • Tuition reimbursement program • Student Loan Repayment Program • Life insurance and disability coverage • Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection • Birth, adoption, parental leave benefits • Ovia Health, fertility, and family planning • Adoption Assistance • Autism Benefit • Employee Assistance Plan, including up to 10 free counseling sessions • Healthy You Incentives, wellness rewards program • Doctor on Demand, virtual doctor visits • Bright Horizons, child and elder care services • Teladoc Medical Experts, second opinion program • And more!