Director, Supplier Quality Performance Improvement

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RTX

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2020

🏭 Manufacturing

💼 Consulting

📦 Logistics

Manufacturing • Consulting • Logistics

RTX is a globally recognized aerospace and defense company dedicated to transformative technologies and era-defining innovation. It operates through various businesses, including Collins Aerospace, Pratt & Whitney, and Raytheon, with a focus on sustainable, connected flight and smarter defense systems. RTX is committed to diversity, equity, and inclusion across the company and aims to solve the world’s most complex problems with cutting-edge technology and talent. Additionally, RTX is involved in significant projects like upgrading the F135 Engine Core and developing missile-defense systems. The company emphasizes corporate responsibility and sustainable practices.

📋 Description

• Lead analysis of supplier performance and deploy strategies to improve quality performance, measured by escapes and PPM • Form and lead focused initiatives targeting major drivers of poor quality across the supplier base • Lead the enterprise supplier Root Cause Corrective Action (RCCA) strategy • Oversee technical quality staff providing supplier support, onsite engagement, coaching, and complex technical issue resolution • Direct quality and process-readiness aspects of work transfer planning and execution • Establish and maintain RCCA processes, training materials, and performance metrics • Partner with Supplier Quality, Operations, Engineering, and Program leadership on systemic supplier challenges • Analyze supplier performance data to identify trends and inform strategic quality initiatives • Build relationships with critical suppliers to improve problem-solving capability and alignment with Raytheon quality expectations • Lead cross-functional investigations for high-impact escapes and coordinate corrective action plans and executive briefings • Manage and develop RCCA specialists, quality engineers, and technical staff • Support supplier readiness for new product introduction, rate increases, and major transitions • Drive consistent application of quality standards, methods, and tools across supplier engagements • Report supplier quality performance, RCCA effectiveness, and emerging risks to senior leadership • Travel to supplier locations as needed, approximately 50% of the time

🎯 Requirements

• Bachelor’s Degree or equivalent experience and minimum 14 years of prior relevant experience, or an advanced degree in a related field and minimum 12 years’ experience • Relevant experience in supplier quality, manufacturing engineering, operations, or other engineering fields • 14 years’ expertise in root cause analysis, containment, irreversible corrective actions, lessons learned, structured problem solving, and quality systems execution • Experience within aerospace and defense or similarly complex industries • Experience leading and mentoring technical teams • U.S. citizenship required; only U.S. citizens are authorized to access information under the program/contract • Preferred: Experience with the Shainin System / Red X Method • Preferred: Certifications in Shainin / Red X Method • Preferred: STEM degree • Preferred: Experience leading technical teams and managing cross-functional initiatives • Strong analytical skills and ability to translate data into actionable insights • Excellent communication, leadership, and stakeholder engagement capabilities • Ability to travel 50% of the time to supplier locations as needed

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • Life insurance • Short-term disability • Long-term disability • 401(k) match • Flexible spending accounts • Flexible work schedules • Employee assistance program • Employee Scholar Program • Parental leave • Paid time off • Holidays • Annual short-term and/or long-term incentive compensation programs may be available, but are not guaranteed • Remote work primarily from home • Relocation Eligibility – None