Compliance Manager

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Rula

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2019

💼 Consulting

🛡️ Insurance

🏥 Healthcare

💰 Series C - Rula on 2024-07

Consulting • Insurance • Healthcare

Rula is a mental health care platform that connects patients with licensed therapists and psychiatric providers across the United States, offering online and in-person therapy, psychiatry, and medication management. The platform works with over 120 insurance plans nationwide (including Medicare, Medicaid, and many major commercial carriers), verifies coverage, provides cost estimates, and offers in-network pricing (average $15 per session with insurance) and cash rates for self-pay. Rula supports 90+ conditions (anxiety, depression, PTSD, ADHD, OCD, bipolar disorder, etc. ), provides tools for scheduling and managing appointments, and offers resources like tests/quizzes and a provider directory spanning all 50 states. It serves patients directly and partners with employers, health plans, and health systems, and emphasizes clinical standards, provider reviews, and ongoing professional development.

📋 Description

• Strengthen Rula’s Compliance program through oversight of medical records operations and external audit coordination • Lead day-to-day medical records activities • Oversee vendor and team performance • Manage external audits from intake through findings and remediation closure • Partner with Legal, Privacy, Clinical, Financial Operations, Partnerships, and other stakeholders • Translate regulatory requirements into practical, sustainable processes

🎯 Requirements

• 3+ years of related professional experience managing or coordinating external audits, regulatory reviews, or similar oversight activities • 5+ years of related professional experience in healthcare privacy, medical records, release-of-information processes, or health information management • Bachelor’s degree in healthcare administration, health information management, compliance, or a related field • Experience collaborating with business stakeholders, including Legal, on compliance concerns and risks • Strong and concise verbal and written communication skills • 3+ years of experience interpreting regulatory, contractual, and operational requirements and translating them into practical processes • Master’s Degree and/or Juris Doctor or equivalent advanced training in healthcare law (preferred) • 2+ years of experience in telehealth, privacy, and/or behavioral health compliance (preferred) • Experience working with third-party medical records fulfillment vendors (preferred) • Familiarity with Salesforce, Zendesk, electronic health record systems, and healthcare practice management platforms (preferred) • Compliance, privacy, audit, or health information management certification (preferred) • Experience overseeing operational workflows, vendors, staff, or cross-functional projects (preferred) • Must be based in the United States; Rula is currently not hiring in Hawaii

🏖️ Benefits

• Equity • 100% remote work environment • Attractive pay and benefits • Comprehensive health benefits: medical, dental, vision, life, disability, and FSA/HSA • 401(k) plan access • Generous time-off policies, including 2 company-wide shutdown weeks each year for self-care (for most employees) • Paid parental leave for all parents, including birthing, non-birthing, adopting, and fostering • Employee Assistance Program (EAP) • Quarterly department stipend for team-building activities or in-person gatherings • Community and employee resource groups • New hire home office stipend • $50 monthly stipend for internet or cell phone expenses • Year-round wellness initiatives • $50/month wellness stipend • Working hours to support a healthy work-life balance