Senior Credentialing & Enrollment Specialist

🕒 September 15

🇺🇸 United States – Remote

💵 $80k - $91.2k / year

⏰ Full Time

🟠 Senior

👻 Ghost score 11%

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Rula

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2019

💼 Consulting

🛡️ Insurance

🏥 Healthcare

💰 Series C - Rula on 2024-07

Consulting • Insurance • Healthcare

Rula is a mental health care platform that connects patients with licensed therapists and psychiatric providers across the United States, offering online and in-person therapy, psychiatry, and medication management. The platform works with over 120 insurance plans nationwide (including Medicare, Medicaid, and many major commercial carriers), verifies coverage, provides cost estimates, and offers in-network pricing (average $15 per session with insurance) and cash rates for self-pay. Rula supports 90+ conditions (anxiety, depression, PTSD, ADHD, OCD, bipolar disorder, etc. ), provides tools for scheduling and managing appointments, and offers resources like tests/quizzes and a provider directory spanning all 50 states. It serves patients directly and partners with employers, health plans, and health systems, and emphasizes clinical standards, provider reviews, and ongoing professional development.

📋 Description

• Scope enrollment requirements for new payer implementations • Submit provider credentialing and enrollment applications • Guide providers through each step of the credentialing and enrollment process • Improve the provider experience through timely and accurate credentialing and enrollment • Collaborate with cross-functional teams to support new payer launches • Share operational insights • Educate and support credentialing and enrollment associates as new processes and payers are introduced • Help shape and scale systems supporting rapid company growth

🎯 Requirements

• 3+ years of experience within the healthcare setting, working with or for health insurance plans, networks, or credentialing verification organizations • 2+ years of experience enrolling providers with regional or national payers • Experience working collaboratively across teams cross-functionally (Account Delivery or Provider Success) • Experience developing, documenting, and optimizing new processes into easy-to-understand documentation • Proficiency in spreadsheets (Excel / Google Sheets) and CRM / ticketing platforms (Salesforce, Zendesk) • Ability to quickly adapt to and learn new software (e.g., Airtable, Certify) • Experience working in a fast-paced environment, such as a startup or large healthcare system • Familiarity with CAQH, NPPES, CMS, & NCQA requirements • Experience working with a Credentials Verification Organization (CVO) • Must be based in the United States; Rula is currently not hiring in Hawaii

🏖️ Benefits

• 100% remote work environment • Attractive pay and benefits • Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA • 401(k) plan access • Generous time-off policies, including 2 company-wide shutdown weeks each year for self-care (for most employees) • Paid parental leave for all parents, including birthing, non-birthing, adopting, and fostering • Employee Assistance Program (EAP) • Quarterly department stipend for team-building activities or in-person gatherings • Community and employee resource groups • New hire home office stipend • $50 monthly stipend for internet or cell phone expenses • Year-round wellness initiatives • $50/month wellness stipend • Equity

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