Senior Linguistic Services Manager

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RWS Group

5001 - 10000 employees

AI • Translation • Technology

RWS Group is a leading provider of AI-powered language services and technology, specializing in translation and localization for a variety of industries. With a focus on enhancing global communication, RWS offers solutions that improve translation quality, manage multilingual content, and streamline the localization process. Their services cater to sectors such as aerospace, finance, legal, life sciences, and technology, leveraging advanced AI to ensure clients can effectively connect across languages and cultures.

📋 Description

• Provide linguistic services and support for AI tasks to the production team, the partners and the customer. • Manage continuous and proactive development, design and implementation of quality management methodologies, AI-focused linguistic services (quality reporting and monitoring, vendor training, asset development & maintenance and more). • Deliver assigned AI services tasks (e.g. enforcement of task specific guidelines, proactive management of quality across assigned languages and projects). • Provide trainings to translators, annotators and assorted stakeholders. • Identify opportunities for process improvements and innovation in linguistic and AI workflows. • Stay updated on industry trends, best practices, and emerging technologies in AI language services.

🎯 Requirements

• Linguistic education or equivalent working experiences. • Min. 2 years working experience (AI Services, quality management, ideally in a client facing role and/or supporting role in AI Services setup). • Perfect command of spoken and written English. • Very good skills with Microsoft Office software, especially MS Excel. • Current and practical knowledge of AI annotation and evaluation, AI prompting and LLMs. • Very good coordinating and communication skills (providing training, communication with customers). • Must be capable of working in a fast paced environment, have a flexible attitude to work and good problem resolution skills.

🏖️ Benefits

• Health insurance • Professional development opportunities

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