Claims Manager

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🦌 Connecticut, New York – Remote

🦌 Connecticut – Remote 🗽 New York – Remote

💵 $70k - $75k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

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RXO, Inc.

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2022

🚗 Transport

☁️ SaaS

🤝 B2B

Transport • SaaS • B2B

<RXO, Inc. > RXO, Inc. is a technology-driven freight and logistics company that connects shippers and carriers across multiple modes (truckload, LTL, intermodal, drayage, ocean, air, last-mile) through its digital platforms RXO Connect™ and RXO Drive™. The company combines machine learning and AI with extensive carrier networks to provide capacity solutions, managed transportation, freight forwarding, and carrier services (fuel cards, factoring, marketplace), prioritizing visibility, efficiency, and flexible capacity for B2B customers. RXO operates a large marketplace and network of independent carriers, offering both software-enabled logistics (SaaS-like platform features) and traditional transportation services.

📋 Description

• Responsible for day-to-day claim activity of third-party claims submitted by claimants, customer markets, operations, legal, etc., for ultimate settlement and disposition • Communicate with customers, contractors, employees, business partners, and insurance representatives to obtain information and answer questions concerning claims and incidents • Maintain and update claim files and database system utilizing the Last Mile CLM Claim System to compile and file insurance records • Monitor independent contract carriers and report on compliance issues pertaining to indemnification, required insurance, additional insured status, insurance coverage exclusions/omissions • Report compliance issues and breaches to compliance team, local leadership, and management to alert of potential exposure to RXO and potential financial implications

🎯 Requirements

• Bachelor's degree or equivalent related work or military experience • 5 Years of experience in insurance claims and/or legal claims handling • Basic knowledge of insurance policy language • Advanced-level user of Windows applications and Microsoft Office programs • Advanced Data Analysis using Excel • Ability to quickly learn and achieve proficiency in new software • Thorough knowledge of internal company software applications applicable to position/business unit

🏖️ Benefits

• Competitive pay • Paid time off includes: up to 8 holidays, up to 2 floating Diversity Days, Hourly: Earn up to 13 days PTO/Salary: Earn up to 15 days PTO, up to 40 hours bereavement leave, up to 16 hours volunteer time, jury duty, at least 2 weeks family bonding leave, up to 40 hours prenatal care leave • 401(k) retirement plan with up to 5% company match • Insurance: health, prescription, dental, vision, basic and supplemental life, short and long-term disability, accidental death and personal loss, business travel, legal services, ID theft, accident, critical illness, hospital indemnity • Employee Assistance Program (EAP) • Tuition reimbursement, adoption assistance • Tax-Advantaged Accounts: Health Savings Account, Health Care Flexible Spending Account, Dependent Care Flexible Spending Account, Commuter Spending Account • Health Reimbursement Arrangement