Claims Specialist

🔥 12 hours ago

🐊 Florida, New Jersey, +1 more states – Remote

🐊 Florida – Remote 🏖️ New Jersey – Remote 🌲 North Carolina – Remote

⏰ Full Time

🟢 Junior

📋 Claims Specialist

🚫👨‍🎓 No degree required

👻 Ghost score 10%

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• Open for 1 day.
• Jobs at this company usually fill in 28 days.
• No salary listed.

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RXO, Inc.

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2022

📦 Logistics

🚗 Transport

☁️ SaaS

Logistics • Transport • SaaS

<RXO, Inc. > RXO, Inc. is a technology-driven freight and logistics company that connects shippers and carriers across multiple modes (truckload, LTL, intermodal, drayage, ocean, air, last-mile) through its digital platforms RXO Connect™ and RXO Drive™. The company combines machine learning and AI with extensive carrier networks to provide capacity solutions, managed transportation, freight forwarding, and carrier services (fuel cards, factoring, marketplace), prioritizing visibility, efficiency, and flexible capacity for B2B customers. RXO operates a large marketplace and network of independent carriers, offering both software-enabled logistics (SaaS-like platform features) and traditional transportation services.

📋 Description

• Complete data entry and other tasks needed for claims received in US Mail or Email to support department operations • Conclude cargo claims to meet individual, team, and company goals; process claims according to company policies and procedures • Understand and qualify type of claims filed; investigate cargo claims for loss and damage to determine company liability and costs for damage or loss while protecting company and customer interests • Understand and interpret legal limits of liability as stipulated in the contracts and applicable governing publications • Communicate with Sales, Operations, and customers when needed regarding disposition of claims • Compose professional claims correspondence • Handle customer inquiries and complaints

🎯 Requirements

• 1 year of experience as a cargo claims examiner, analyst, or other cargo claims experience • Proficiency with Microsoft Word and Excel, with excellent typing and PC skills • Knowledge of Common Law Liability, Code of Federal Regulations, Rules and Tariffs, Transportation Contracts and Agreements, and the National Motor Freight Classification system • Demonstrated ability to work under strict deadlines utilizing good planning and organizational skills • Exceptional customer service skills • Excellent written, verbal, and telephone communication skills • Ability to qualify for and pass a pre-employment drug test if conditionally offered employment

🏖️ Benefits

• Comprehensive medical, dental, and vision plans • 401(k) retirement plan with up to 5% company match • Pre-tax accounts to help streamline eligible expenses • Company-paid disability and life insurance • Employee Assistance Program (EAP) • Career and Leadership Development Programs • Paid time off, company holidays, and volunteer days

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