Senior Manager – Last Mile Operations

🔥 0 minutes ago

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

💵 $80k - $100k / year

⏰ Full Time

🟠 Senior

⚙️ Operations

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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RXO, Inc.

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2022

📦 Logistics

🚗 Transport

☁️ SaaS

Logistics • Transport • SaaS

<RXO, Inc. > RXO, Inc. is a technology-driven freight and logistics company that connects shippers and carriers across multiple modes (truckload, LTL, intermodal, drayage, ocean, air, last-mile) through its digital platforms RXO Connect™ and RXO Drive™. The company combines machine learning and AI with extensive carrier networks to provide capacity solutions, managed transportation, freight forwarding, and carrier services (fuel cards, factoring, marketplace), prioritizing visibility, efficiency, and flexible capacity for B2B customers. RXO operates a large marketplace and network of independent carriers, offering both software-enabled logistics (SaaS-like platform features) and traditional transportation services.

📋 Description

• Provide support to home delivery services for multiple clients and field operations • Maintain positive, ongoing relationships with external customers, location managers, and operators • Generate positive customer satisfaction • Ensure compliance with specified contract metrics • Maintain high standards for operational activities • Hire, train, develop, and appraise staff • Develop a contractor base team • Direct and guide front-line management staff • Manage contract drivers operating up to 7 days per week in multiple regional locations • Build customer relationships to ensure continuous operating improvements • Oversee P&L • Work with the national sales team to facilitate new avenues of growth

🎯 Requirements

• Bachelor’s degree or equivalent related work or military experience • 5 years of operations experience • Experience with Microsoft Office, including PowerPoint and Project • P&L experience preferred • Proven leadership and collaboration skills with experience effectively supervising, coaching, and influencing employees preferred • Excellent analytical, communication, and time management skills preferred • Ability to manage contract drivers operating up to 7 days per week in multiple regional locations • May be required to pass a pre-employment drug test after receiving a conditional offer

🏖️ Benefits

• Competitive pay • Paid time off, including up to 8 holidays, up to 2 floating Diversity Days, up to 13 days PTO for hourly employees, and up to 15 days PTO for salaried employees • Up to 40 hours bereavement leave • Up to 16 hours volunteer time • Jury duty leave • At least 2 weeks family bonding leave • Up to 40 hours prenatal care leave • 401(k) retirement plan with up to 5% company match • Health, prescription, dental, and vision insurance • Basic and supplemental life insurance • Short- and long-term disability insurance • Accidental death and personal loss coverage • Business travel insurance • Legal services • Identity theft protection • Accident, critical illness, and hospital indemnity coverage • Employee Assistance Program (EAP) • Tuition reimbursement • Adoption assistance • Health Savings Account • Health Care Flexible Spending Account • Dependent Care Flexible Spending Account • Commuter Spending Account • Health Reimbursement Arrangement • Bonus or commission pay may be available