Senior Product Owner

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🔥 2 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

✅ Product Manager

👻 Ghost score 12%

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Saddleback Communications

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 1997

📡 Telecommunications

👥 B2C

🤝 B2B

Telecommunications • B2C • B2B

Saddleback Communications is a federally regulated Incumbent Local Exchange Carrier that provides reliable local telephone service, high-speed Internet access, and custom business solutions to residential and business customers. Founded in 1997 by the Salt River Pima-Maricopa Indian Community, the company aims to enhance the quality of telecommunications services within the Community. With a robust telecommunications infrastructure and a commitment to superior customer satisfaction, Saddleback Communications is the sole authorized provider of local phone services on the Salt River Pima-Maricopa Indian Community, ensuring rapid response and proactive network monitoring.

📋 Description

• Lead planning, execution, and monitoring of highly complex, strategic, or high-impact initiatives in the approved Product Roadmap • Partner with the Innovation Committee and executive stakeholders to shape, evaluate, and prioritize the product initiative funnel and Product Backlog • Translate organizational strategy, market intelligence, and customer needs into product strategies, roadmaps, requirements, and execution priorities • Lead the requirements lifecycle for complex initiatives with ambiguity, cross-product dependencies, or organizational impact • Establish product scope, priorities, success measures, schedules, dependencies, and delivery expectations • Make independent product decisions within approved strategic and financial parameters and present major recommendations to executive leadership or the Innovation Committee • Resolve conflicts involving stakeholder priorities, product requirements, technical constraints, customer needs, and financial considerations • Validate releases against business objectives, requirements, acceptance criteria, and customer experience expectations • Serve as senior product champion and organizational subject-matter expert for assigned products or portfolios • Develop strategic relationships with customers, partners, vendors, and internal stakeholders • Lead market studies and competitive analyses • Establish and evaluate product metrics and KPIs and use performance data for strategic and operational decisions • Lead complex business cases covering market opportunity, revenue, pricing, costs, margins, risks, investments, and projected ROI • Recommend pricing, packaging, cost-reduction, investment, repositioning, and market-exit strategies • Monitor financial and operational product performance and lead corrective strategies • Lead product lifecycle and end-of-life decisions • Direct cross-functional improvements to product processes • Lead coordination for product launches, go-to-market strategies, alpha and beta deployments, and major product changes • Present product strategies, business cases, performance results, risks, and recommendations to executive audiences • Represent the organization in strategic customer, partner, vendor, and sales engagements • Provide leadership, coaching, and subject-matter guidance to Product Owners and cross-functional team members • Promote consistent product management practices, documentation standards, data governance, and cross-platform alignment • Lead initiatives through influence, negotiation, and consensus-building when formal authority is limited

🎯 Requirements

• Relevant product management, technology, or telecommunications experience required • Eight (8+) or more years of progressively responsible product management, product development, telecommunications, software development, or related experience • At least five (5) years of experience leading complex, cross-functional product initiatives for SMB and/or enterprise customers • Demonstrated success launching and managing strategically significant products throughout the product lifecycle • Demonstrated experience developing business cases and influencing product strategy, pricing, profitability, investment, or lifecycle decisions • Significant technical experience, preferably in telecommunications or software development • Experience with SD-WAN, SASE, managed security, managed networking, or Agentic AI products is a plus • Experience with Confluence, Jira, Figma, Balsamiq, Miro, or similar tools is a plus • Strong understanding of telecommunications products and technologies including voice, data and layered services in a cloud infrastructure • Strong understanding of direct and wholesale sales models • Experience driving cross functional teams across all levels and functions • Capability to think commercially to drive business cases, product pricing and packaging strategies and margin improvement initiatives • Excellent critical thinking, problem solving, analysis, organizational, documentation, analytic, modeling, and financial skills • Ability to present complex information simply and persuasively to executive-level audiences • Solid written and verbal communication skills and interpersonal skills, including collaboration, consensus building, and conflict management • Microsoft suite proficiency: Word, Excel, Access, PowerPoint, Outlook, OneNote, and Teams • Ability to function in a fast-paced, dynamic environment while managing diverse priorities • Confident self-starter with integrity and accountability • Highly motivated, competitive, and entrepreneurial approach • Bachelor’s degree in a related field is preferred but not required

🏖️ Benefits

• Equal Opportunity/Affirmative Action Employer • Preference in employment, promotion, transfer, training, and rehire for qualifying SRPMIC Community members, veterans, spouses, and enrolled members of federally recognized tribes, in the stated order

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