Regional Account Manager

🔥 1 hour ago

🌲 North Carolina – Remote

🌲 North Carolina – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

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Safariland

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🎖️ Defense

🔐 Security

🛍️ eCommerce

Defense • Security • eCommerce

Safariland is a manufacturer and retailer of protective and tactical equipment, best known for holsters, duty gear, body armor, communications and hearing-protection systems. It serves law enforcement, military and public-safety customers as well as civilian concealed-carry and shooting-sports markets through an online storefront, dealer network, branded product lines (e. g. , Bianchi, Hatch, Break Free), and education/loyalty programs.

📋 Description

• Service existing accounts, obtain orders, and establish new accounts by planning and organizing daily customer calls • Adapt sales presentations to customer type and competitive environment • Identify sales opportunities and guide accounts toward appropriate products • Request sales quotes and submit orders according to part numbers and agency purchasing guidelines • Submit activity and results reports to management • Use the company CRM daily to build and manage the sales pipeline, inform revenue and demand guidance, measure KPIs, and optimize performance • Analyze CRM data to understand the marketplace, develop deeper market penetration, and displace competitors • Monitor competitor pricing, products, delivery schedules, and merchandising techniques • Respond to customer inquiries within 24 hours • Recommend changes to products, services, and policies based on results and competitive intelligence • Resolve customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management • Establish working relationships with vendor representatives and develop product knowledge • Attend regional trade shows and training events and maintain professional and technical knowledge • Contribute to team efforts and perform other duties as assigned • Report directly to the VP of Sales or Regional Sales Director • Manage the regional sales budget

🎯 Requirements

• Must live in Eastern North Carolina • Customer service, territory management, negotiation, and sales-closing skills • Two or more years of law enforcement or emergency services sales experience • Four-year degree or equivalent experience in Business Sales and Marketing • Law enforcement or military experience is a plus • Average at least 12 physical sales calls per week • Set up at least two regional vendor demonstrations per year • Ability to present information to individuals or groups and communicate effectively • Ability to manage multiple projects within deadlines • Ability to meet sales goals and generate and close sales • Proficiency with personal computers, MS Office products, and the Internet • Detail- and results-oriented • Ability to complete tasks and processes accurately and completely • Ability to facilitate workflow for a process or procedure • Ability to participate actively as a team member • Ability to adhere to company policies and safety procedures • Must present a clean, professional image and maintain a clean, presentable, and safe work environment • Ability to pass a criminal background check • Stable employment history • Must maintain a reliable personal vehicle • Must have an “owners not renters” mentality