Collections Specialist – Back Office

Job not on LinkedIn

🔥 4 hours ago

🏈 Alabama, Arizona, +14 more states – Remote

🏈 Alabama – Remote 🌵 Arizona – Remote 🐊 Florida – Remote 🥔 Idaho – Remote 🌾 Iowa – Remote 🌪️ Kansas – Remote 🐎 Kentucky – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🌪️ Oklahoma – Remote 🔔 Pennsylvania – Remote 🗿 South Dakota – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote

💵 $0 - $21 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Collections

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Sagent

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2018

☁️ SaaS

💳 Fintech

SaaS • Fintech

Sagent is a mortgage-servicing software provider offering Dara, an industry-first, unified servicing platform that centralizes data and user experiences for loan servicers and homeowners across the full servicing lifecycle. Dara provides core servicing operations, a mobile-first consumer experience, default and loss-mitigation workflows, automated onboarding and document management, real-time analytics and compliance auditing, and embedded AI for document automation, predictive insights, and generative chat. The platform is aimed at reducing operational costs, speeding onboarding, improving customer engagement, and ensuring regulatory compliance for servicers handling all loan types.

📋 Description

• Review and document status of accounts and initiate telephone contact with insurance companies and repossession agents • Review, cancel and file claims against ancillary insurance products • Manage customer warranty and Gap Claims • Total Loss vehicle processing • Consumer data entry • Impound repossession handling • Prepare correspondences on delinquent accounts requiring special handling including contacting members by USPS mail, certified or email • Establish and monitor payment plans • Review and make recommendations for repossessions • Adhere to all laws, rules, regulations, policies, procedures, and internal controls specific to the job functions • Answer incoming vendor communications (i.e., phone, emails, faxes, etc.) • Perform other job-related duties as assigned

🎯 Requirements

• HS Diploma or GED • 3+ years customer service or back-office experience in a high-volume environment • Excellent verbal and written communication skills • Comfortable working with numbers • Intermediate proficiency with Windows-based software programs (i.e., MS Word, Excel) • Solid analytical and multi-tasking skills that result in solid decision-making skills and time management

🏖️ Benefits

• Paid Training • Up to four weeks of PTO (Paid Time Off) allotted per year to encourage a healthy work/life balance • Tuition Reimbursement • Day One - Comprehensive Benefits Package