Healthcare Collections Lead

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🐊 Florida, Pennsylvania – Remote

🐊 Florida – Remote 🔔 Pennsylvania – Remote

⏰ Full Time

🟠 Senior

📞 Collections

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The Cigna Group

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1982

⚕️ Healthcare Insurance

💊 Pharmaceuticals

Healthcare Insurance • Pharmaceuticals

The Cigna Group is a global health company committed to improving the health and vitality of its clients, customers, and patients. With its two divisions, Cigna Healthcare and Evernorth Health Services, the company focuses on enhancing quality of life through healthcare services and pharmacy benefits management. The Cigna Group is dedicated to ethical practices in healthcare and artificial intelligence, and strives to create positive change in the healthcare system. It also emphasizes its Environmental, Social, and Governance (ESG) responsibilities, aiming to impact health equity and foster innovation in healthcare delivery.

📋 Description

• Manage insurance and patient account collections to ensure timely and accurate payments • Review and resolve outstanding balances, denials, and unpaid accounts • Monitor high-dollar accounts and identify trends impacting revenue cycle performance • Assist with account reconciliations, adjustments, and batch posting activities • Serve as a subject matter expert and provide guidance to collection staff • Train and support new and existing team members • Collaborate with billing, operations, and leadership teams to meet departmental goals • Lead special projects and ensure timely completion of assigned initiatives

🎯 Requirements

• Associate degree preferred • Experience in medical collections, revenue cycle, or medical billing preferred • Knowledge of ICD-10, HCPCS, medical terminology, third-party payer guidelines, and reimbursement practices preferred • Proficiency with Microsoft Office applications • Ability to manage multiple priorities while maintaining attention to detail

🏖️ Benefits

• Drug-free work environment • Equal employment opportunity • Professional development opportunities