Manager II, Credit & Collections

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Logo of Instacart

Instacart

1001 - 5000 employees

Founded 2012

🛍️ eCommerce

🚗 Transport

🛒 Retail

💰 $232M Venture Round on 2021-11

eCommerce • Transport • Retail

Instacart is a company that offers a flexible approach to work while transforming the grocery industry. It provides an essential service by delivering groceries and household goods to customers' doors in as little as 30 minutes. Instacart offers safe and flexible earning opportunities to personal shoppers and tackles challenges such as rerouting deliveries during snowstorms and connecting customers with coupons and deals. It aims to be the operating system for the grocery industry, thus helping customers save time for other activities. Instacart emphasizes diversity, equity, and belonging in its work culture.

📋 Description

• Own all credit and collections activity for B2B Retailer & Ads Portfolio. • Directly manage a team of collectors and credit analysts. • Drive collections performance and credit risk management. • Ensure SOX compliance and continuous process improvement. • Develop a high-performing, accountable collections team. • Establish a tighter credit risk framework for new B2B retail customers. • Ensure timely and accurate AR close cycles. • Build trust across cross-functional teams in retail, ads, and partnerships.

🎯 Requirements

• 5–8 years of experience in accounts receivable, credit, collections, or related finance operations, with at least 2–3 years in a people leadership role. • Demonstrated success managing and developing teams, including goal-setting, performance management, and employee development. • Proven ability to manage cross-functional relationships and influence stakeholders across business units. • Solid understanding of SOX key controls, audit requirements, and financial controllership standards. • Strong analytical skills, including financial statement analysis and credit risk assessment. • Experience with AR operational approvals such as credit limits, write-offs, refunds, and payment plans. • Bachelor’s degree in Finance, Accounting, Business, or a related field.

🏖️ Benefits

• Flexible work arrangements • Professional development opportunities • Remote work options • New hire equity grants • Annual refresh grants

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