Senior Director, Global Acceleration Hub Practice Leader – Revenue Cloud, SPIFF

🔥 1 minute ago

🌵 Arizona, California, +11 more states – Remote

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💵 $191.9k - $320.6k / year

⏰ Full Time

🟠 Senior

👔 Director

🦅 H1B Visa Sponsor

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👻 Ghost score 0%

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Salesforce

10,000+ employees

Founded 1999

💼 Consulting

📣 Marketing

☁️ SaaS

Consulting • Marketing • SaaS

Salesforce is a leading cloud-based software company that provides a comprehensive customer relationship management (CRM) platform. The platform connects all company data and teams on an integrated, AI-driven system to improve sales, customer service, and marketing efforts. Salesforce offers scalable solutions for businesses of all sizes, including small and medium enterprises, and provides industry-specific solutions to modernize operations, save time, and reduce costs. Salesforce also offers educational resources through Trailhead and a wide selection of apps on AppExchange to extend its CRM capabilities.

📋 Description

• Define and execute the strategic vision, priorities, and operating model for the Revenue Cloud and Spiff Professional Services Practice • Drive overall practice health, growth, scalability, and operational excellence • Establish annual business objectives, success metrics, and execution plans aligned to company priorities • Lead organizational planning, workforce strategy, and practice evolution • Develop go-to-market strategies that accelerate services adoption and customer success • Support strategic opportunities through executive engagement, solution strategy, deal support, and customer advisory • Drive services bookings, pipeline growth, and revenue attainment while identifying new business opportunities • Serve as executive sponsor for strategic enterprise customers and key transformation initiatives • Lead executive governance discussions, risk management, escalation resolution, and business outcome planning • Establish delivery best practices, governance frameworks, quality standards, and operational processes • Improve customer outcomes, consultant effectiveness, and project success • Drive continuous improvement using customer feedback, delivery insights, and operational metrics • Partner with the Global Delivery Center to scale delivery capacity across onshore, offshore, and blended models • Influence product roadmap priorities through Voice of Services feedback • Champion AI-driven capabilities and innovation across consulting methodologies and customer engagements • Drive adoption of new products, accelerators, and repeatable solution frameworks • Lead, coach, and develop a high-performing leadership team across consulting, architecture, enablement, and practice operations • Build scalable enablement programs that increase consultant readiness, certifications, technical expertise, and leadership capability • Build partnerships across Sales, Product, Engineering, Customer Success, Support, Marketing, and Operations • Lead complex cross-functional initiatives and represent the practice in executive planning and strategic organizational initiatives

🎯 Requirements

• 10+ years of leadership experience in professional services, consulting, or enterprise SaaS delivery, including senior leadership roles • Domain expertise in Revenue Cloud, Quote-to-Cash, Sales Transformation, and Enterprise SaaS platforms • Demonstrated experience building and scaling high-performing consulting or delivery organizations • Strong executive presence with the ability to influence senior level stakeholders internally and externally • Proven ability to translate complex delivery concepts into clear business terms for diverse audiences • Experience driving go-to-market strategy, business growth, and operational excellence • Familiarity with AI-enabled sales transformation, revenue operations, and digital transformation initiatives • Proven ability to lead through change while developing high-performing teams and delivering measurable business outcomes • Preferred: Revenue Cloud, CPQ, Billing, or Incentive Compensation Management product experience • Preferred: Experience operating within a Global Delivery Center (GDC) model to accelerate tool-based delivery • Preferred: Experience building delivery playbooks, governance models, or reusable delivery assets • Preferred: Experience leading community building initiatives to expand developer and implementation expertise • Preferred: Professional Services leadership within a global technology organization • Preferred: Experience partnering with global systems integrators and strategic consulting partners

🏖️ Benefits

• Time off programs • Medical insurance • Dental insurance • Vision insurance • Mental health support • Paid parental leave • Life insurance • Disability insurance • 401(k) • Employee stock purchasing program • Certain roles may be eligible for incentive compensation and equity • Reasonable accommodations during the application or recruiting process

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