Senior Manager, Engagement Delivery

🔥 4 minutes ago

⚔️ Virginia – Remote

⚔️ Virginia – Remote

💵 $143.4k - $216.9k / year

⏰ Full Time

🟠 Senior

👔 Manager

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Salesforce

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1999

☁️ SaaS

🤝 B2B

🤖 Artificial Intelligence

SaaS • B2B • Artificial Intelligence

Salesforce is a leading cloud-based software company that provides a comprehensive customer relationship management (CRM) platform. The platform connects all company data and teams on an integrated, AI-driven system to improve sales, customer service, and marketing efforts. Salesforce offers scalable solutions for businesses of all sizes, including small and medium enterprises, and provides industry-specific solutions to modernize operations, save time, and reduce costs. Salesforce also offers educational resources through Trailhead and a wide selection of apps on AppExchange to extend its CRM capabilities.

📋 Description

• Serve as a hands-on delivery leader, project manager, and trusted advisor across a portfolio of Public Sector engagements. • Own and manage the day-to-day delivery health of assigned engagements, ensuring strict adherence to Salesforce Professional Services Methodology (SPSM) standards. • Create, lead, and review project plans; monitor timelines and dependencies; adjust schedules and plans as needed. • Lead one or two large enterprise projects or multiple small-to-medium interrelated projects requiring complex multi-functional collaboration. • Monitor project health signals to proactively identify, track, and resolve project risks before they become issues. • Establish and maintain trusted advisor relationships with client stakeholders by providing vision and driving business process improvements. • Facilitate client review sessions, requirement-gathering workshops, and status meetings. • Responsible for all project deliverables, reviewing work products prepared by the team prior to submission to the client.

🎯 Requirements

• 8-10+ years of project management experience leading enterprise-scale CRM projects or professional services engagements in complex environments. • Demonstrated leadership running project teams, budgeting, scheduling, and negotiating contract commitments. • Solid knowledge of the Salesforce product suite and implementation experience across Agile, Waterfall, or Hybrid delivery frameworks. • Exceptional executive presence, conflict management, and written/verbal communication skills with program managers and senior stakeholders. • Familiarity with the procurement, compliance, governance, and delivery nuances of government programs, including fixed-price contract management. • Active SECRET Security Clearance (or higher) required (Top Secret preferred); must be a U.S. Citizen without dual citizenship. • Ability to work in a fast-paced environment and travel to client sites for on-site delivery, as needed.

🏖️ Benefits

• time off programs • medical, dental, vision • mental health support • paid parental leave • life and disability insurance • 401(k) • employee stock purchasing program