Technical Product Manager

🔥 0 minutes ago

🏄 California – Remote

🏄 California – Remote

💵 $178.9k - $246k / year

⏰ Full Time

🟠 Senior

🔴 Lead

⚒️ Technical Product Manager (TPM)

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Salesforce

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1999

💼 Consulting

📣 Marketing

☁️ SaaS

Consulting • Marketing • SaaS

Salesforce is a leading cloud-based software company that provides a comprehensive customer relationship management (CRM) platform. The platform connects all company data and teams on an integrated, AI-driven system to improve sales, customer service, and marketing efforts. Salesforce offers scalable solutions for businesses of all sizes, including small and medium enterprises, and provides industry-specific solutions to modernize operations, save time, and reduce costs. Salesforce also offers educational resources through Trailhead and a wide selection of apps on AppExchange to extend its CRM capabilities.

📋 Description

• Run the Agentforce adoption program for Service Cloud end-to-end • Own portfolio-level tracking, deployment velocity, blocker resolution, and go-live reporting across lighthouse and scaled customers • Establish daily operating cadence with product, FDE, CSM, and PS teams for the first 100 customers • Transition to a lighter-touch weekly/bi-weekly operating model as the program matures past 100 customers • Intake customer feedback from the field and close the loop with inbound product managers within a week • Identify and resolve blockers preventing FDE, CSM, PS, and partner teams from executing the deployment playbook • Build, maintain, and ensure the accuracy and completeness of the deployment playbook • Track and communicate the Agentforce adoption metric, gap, and path • Summarize program status for executive leadership and investigate technical problems with engineering • Ensure field-validated product requirements reach the appropriate inbound product manager with actionable signal

🎯 Requirements

• 8+ years technical program management, product operations, or equivalent • Engineering background with ability to understand architecture and communicate credibly with engineers • Deep personal familiarity with AI and agentic systems; hands-on experience • Experience with Python, JavaScript/TypeScript, Java, or Apex • Practical depth in LLMs, RAG, and agentic workflows • Foundational Salesforce expertise: Agentforce, Apex, LWC, Flows, and core APIs • Proven portfolio operations experience managing many customers and identifying systemic blockers • Ability to write concise executive summaries and communicate with VP-level Product leadership • Willingness to travel approximately 25%

🏖️ Benefits

• Time off programs • Medical insurance • Dental insurance • Vision insurance • Mental health support • Paid parental leave • Life insurance • Disability insurance • 401(k) • Employee stock purchasing program • Incentive compensation may be available • Equity may be available