Field Operations Manager

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🌵 Arizona, California, +1 more states – Remote

🌵 Arizona – Remote 🏄 California – Remote ⚔️ Virginia – Remote

💵 $70k - $95k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

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Saltbox

WebsiteLinkedInAll Job Openings

51 - 200 employees

🛍️ eCommerce

🤝 B2B

eCommerce • Logistics • B2B

Saltbox is a company that provides modern and flexible warehouse and office spaces tailored for ecommerce entrepreneurs. Located across various cities in the United States, Saltbox specializes in offering co-warehousing solutions that cater to businesses at different stages, from early startups to scaling enterprises. Their services include logistics support, shipping and receiving, content studios, and a dedicated workforce to help entrepreneurs manage their operations efficiently. The company also provides access to their Parsel app, which offers substantial shipping savings and support. Saltbox is designed to help businesses with their workspace needs while offering logistic and operational assistance, making it an essential partner for growing ecommerce brands.

📋 Description

• Turn new account requirements into a runnable operational plan: layout, staffing, workflows, and service standards • Run the on-site setup, training, and first weeks of live volume alongside the local team • Coordinate with sales, logistics, and location ops so what was sold is what gets executed • Hand ownership to the local team once the account runs stable, then verify the handoff held • Travel to Saltbox markets to lead launches, operational resets, and high-priority initiatives • Diagnose operational drift, identify root causes, and implement fixes the local team can sustain after you leave • Partner with Market Leaders and Location Managers on execution: you bring the playbook, they own the building • Write the SOPs, playbooks, and operational standards that turn one market's win into every market's default • Design and deliver training that gets field teams certified on new processes and programs • Maintain a single source of truth for operational standards and retire outdated versions before they cause drift • Coach Member Specialist Leads and Location Managers through new programs until they can run them independently • Build train-the-trainer capacity in each market so adoption doesn't depend on your presence • Leave every engagement with a named local owner and a written handoff • Use operational data to figure out what to fix first and show whether it worked • Track adoption and outcomes for every program you launch, and intervene early when metrics slip • Report progress on launches and resets on a cadence leadership can plan around

🎯 Requirements

• 4+ years in operations, logistics, warehousing, fulfillment, implementation, or multi-site operations • You use AI daily AND you've started building it into how your team operates, workflows, drafts, recurring summaries. Specifics matter. • Strong process improvement and project management skills: you can map a process, find the waste, and rebuild it • Ability to translate business requirements into executable operational plans • Strong communication and training skills: you can get a team aligned without a deck • Comfortable influencing without direct authority • Strong analytical and problem-solving abilities • Willingness to travel approximately 50%, based in Los Angeles, the Washington DC metro, the Atlanta metro, or the Phoenix area

🏖️ Benefits

• Medical coverage, 100% covered for two Aetna plans, or a low premium for PPO • Dental and vision covered at 100% • 401K plan options • Company-paid long-term and short-term disability and life insurance • Paid holidays, vacation time, sick time, and paid parental leave • Learning and professional development budget