Training Specialist

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Salute

1001 - 5000 employees

Founded 2013

💼 Consulting

📦 Logistics

🏭 Manufacturing

Consulting • Logistics • Manufacturing

Salute is a global leader in providing integrated lifecycle services for data centers, focusing on operational excellence, sustainability, and scalable infrastructure solutions. With over 30 services ranging from design, build, operate, to refresh, Salute supports clients through every stage of their data center journey. The company serves a wide-reaching market, including hyperscalers, colocation providers, and enterprise data center operators across North America, South America, and EMEA regions.

📋 Description

• Review the daily list of new hires starting that day and prepare for their first week • Update the Salute Onboarding Tracking Tool in Excel as the source of truth for new hire status • Check in with new hires throughout training, confirm system access, and update tracking records • Send weekly reminders and escalation emails for incomplete or overdue learning plans and courses • Send weekly learning plan dashboards to clients and stakeholders • Approve new hire course completions daily in Salute University • Maintain new hire records and progress daily in Docebo • Facilitate the Monday Training Introduction call and explain Docebo and the training process • Send expectation letters after the Monday training introduction call • Participate in the Foundational check-in call every other Monday • Hold weekly client calls covering new hires, training, and updates • Hold regular calls with the ICX business team about new processes and procedures • Prepare weekly communications about course and learning plan completion • Gather data for the following week's new hires and communicate about the Monday training call • Monitor and respond to new hire questions, escalating issues when needed • Track training completion trends using reports and dashboards • Send regular training completion trend reports to Operations • Identify opportunities to streamline check-ins and communications as the program matures

🎯 Requirements

• Bachelor's degree in Human Resources, Education, Business Administration, Organizational Development, or a related field preferred • Equivalent combination of education and demonstrated relevant experience will be considered • Minimum 3–5 years of experience in training coordination, onboarding program management, or a related learning and development leadership role • Experience managing new hire tracking systems and Learning Management Systems (LMS) • Prior experience leading recurring stakeholder or client-facing calls • Experience identifying and escalating at-risk new hires based on progress data • Experience partnering with HR and IT on new hire credentialing and system access • Experience compiling and reporting on training completion data or trends preferred • Strong organizational skills to manage multiple concurrent new hire cohorts • Excellent written and verbal communication skills • Proficiency in Excel and Learning Management Systems (LMS) • Familiarity with safety/compliance training requirements such as OSHA and NFPA 70E is a plus • Ability to track completion trends and identify new hires needing support • Ability to work cross-functionally with IT, client teams, and training leadership

🏖️ Benefits

• 3% annual bonus based on experience and qualifications • 8 company-paid holidays • 2 floating holidays • PTO • Medical, dental, and vision insurance • Benefits enrollment starting on Day 1, with coverage beginning the first of the month following 30 days of employment • Employee Assistance Program • Employer-supported 401(k) with immediate 100% vesting • 3% employer match and 50% match on the next 2% • HSA • Mental health resources • Gym discounts • Discounted legal services • Home and auto insurance • Pet insurance • Identity theft protection • Discounted Group Life & AD&D • Discounted Group Short & Long-term Disability • Parental leave • 100% remote work

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