Customer Success Manager III

🔥 0 minutes ago

🏄 California, New York, +2 more states – Remote

🏄 California – Remote 🗽 New York – Remote 🦀 Maryland – Remote ⚔️ Virginia – Remote

💵 $97.9k - $148.1k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 1%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Samsara

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2015

📦 Logistics

🏗️ Construction

🏥 Healthcare

💰 Seed Round on 2014-08

Logistics • Construction • Healthcare

Samsara is a technology company that provides a comprehensive operations platform aimed at improving the efficiency, safety, and sustainability of organizations. Their solutions include video-based safety, vehicle telematics, equipment monitoring, workforce applications, and site visibility. Samsara serves a wide range of industries, including transportation, logistics, construction, and government. The platform connects people, systems, and data, enabling organizations to make faster, data-informed decisions. Samsara's Connected Operations technology helps complex organizations operate more effectively by offering real-time GPS, proactive alerts, compliance training, and asset tracking.

📋 Description

• Help Samsara customers increase the safety, efficiency, and sustainability of their operations using its IoT platform • Conduct customer workshops and recommend effective use of Samsara • Partner with customers on joint success plans and measurable business outcomes • Own executive-level customer strategy and lead data-driven business reviews • Align measurable outcomes with operational priorities • Translate Samsara platform expertise into multi-product, industry-specific value narratives • Drive adoption, expansion, and long-term enterprise partnerships • Explain Samsara platform capabilities to businesses across multiple industries • Collaborate cross-functionally with Sales, Support, Sales Engineering, Product, and internal leadership • Champion Samsara’s cultural principles

🎯 Requirements

• 4+ years of experience in a Senior Customer Success, Account Management, or strategic consulting role • Solid priority management and high emotional intelligence • Ability to solve complex problems and communicate with executive stakeholders • Ability to build trust and communicate effectively with executives and cross-functional stakeholders • Experience supporting or working with technical products • Bachelor’s degree from a 4-year institution • Up to 25% travel required • Experience with Enterprise SaaS (preferred) • Experience serving and supporting large-scale business solutions at Fortune 500 companies

🏖️ Benefits

• Above-market total compensation • Performance-based bonus/variable pay • Equity for eligible roles • Flexible, employee-led remote model • Professional development stipend • Comprehensive health plans • Parental leave plans • Flexible working model • Remote work support where aligned with operational requirements