Enterprise Core Customer Success Manager

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $97.9k - $131.6k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

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Samsara

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2015

🏢 Enterprise

🚗 Transport

🔐 Security

💰 Seed Round on 2014-08

Enterprise • Transport • Security

Samsara is a technology company that provides a comprehensive operations platform aimed at improving the efficiency, safety, and sustainability of organizations. Their solutions include video-based safety, vehicle telematics, equipment monitoring, workforce applications, and site visibility. Samsara serves a wide range of industries, including transportation, logistics, construction, and government. The platform connects people, systems, and data, enabling organizations to make faster, data-informed decisions. Samsara's Connected Operations technology helps complex organizations operate more effectively by offering real-time GPS, proactive alerts, compliance training, and asset tracking.

📋 Description

• Ensure largest customers increase safety, efficiency, and sustainability through strategic results • Lead strategic customer engagements and recommend workflow transformations • Orchestrate executive business reviews for complex partnerships • Influence internal roadmaps across departments to drive customer initiatives • Champion and embed Samsara’s cultural principles

🎯 Requirements

• 6+ years of work experience in Senior Customer Success, Account Management, or strategic consulting role • Mastery of priority management and emotional intelligence required for high-stakes partnerships • Track record of anticipating strategic obstacles and resolving complex challenges • Proven ability to build trust and communicate effectively across all levels • Experience supporting Enterprise SaaS and/or Fortune 500 companies • Bachelor’s degree from a 4-year institution • Up to 25-40% travel required

🏖️ Benefits

• flexible, employee-led remote model • professional development stipend • comprehensive health and parental leave plans • performance-based bonus/variable pay • equity for eligible roles