Intake Coordinator – Health Plan

🔥 0 minutes ago

🗿 South Dakota, Wisconsin – Remote

🗿 South Dakota – Remote 🧀 Wisconsin – Remote

💵 $16 - $25 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

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Sanford Health

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1894

⚕️ Healthcare Insurance

Healthcare Insurance

Sanford Health is the largest rural health system in the United States, dedicated to transforming the healthcare experience and providing access to world-class healthcare in America's heartland. Headquartered in Sioux Falls, South Dakota, Sanford Health serves over 1. 4 million patients and nearly 200,000 health plan members across 250,000 square miles. The integrated health system includes 48 medical centers, 211 clinic locations, and more than 160 senior living centers, employing 2,900 physicians and advanced practice providers. Sanford Health is committed to offering compassionate care through its Centers of Excellence, focusing on specialties such as cancer, orthopedics, women’s health, and genetics. Additionally, it provides affordable health insurance, engages in extensive clinical trials, and supports personalized genetic medicine.

📋 Description

• Serves as a support to health plan teams by completing administrative tasks and coordinating activities. • Manages all mailings to members and is responsible for necessary correspondence. • Documents all member/provider interaction in member database software per expected workflow. • Must project a positive and professional image. • Must be able to interact compassionately with members on a one-on-one basis and anticipate their needs through careful listening and patience. • Must be highly organized and able to handle multiple tasks under constant pressure. • Utilization management performs resource benefit policy management, triages inbound and outbound calls, processes intake requests, completes data entry and assigns cases to appropriate clinical team members. • Supports medical management programs and operations.

🎯 Requirements

• High school diploma or equivalent preferred. • Associate degree preferred. • Two years in a business or health care setting with strong emphasis on customer service and handling confidential matters. • Health system experience preferred. • Based on facility needs, may require a valid driver’s license and maintain a good driving record.