Medicare Account Resolution Specialist

🔥 37 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 10%

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Logo of Sarnova

Sarnova

1001 - 5000 employees

Founded 2008

🏥 Healthcare

🤝 B2B

☁️ SaaS

💰 $500k Venture Round - Sarnova on 2009-12

Healthcare • B2B • SaaS

Sarnova is a healthcare-focused distribution and services company whose family of businesses (including Bound Tree Medical, Tri-anim Health Services, Cardio Partners, and Digitech) supplies products, equipment, services and technology across the emergency medical services (EMS) and acute care continuum. For nearly 50 years the group has distributed more than 100,000 health and safety products to EMS providers, hospitals, schools, businesses and government agencies, and also provides respiratory/anesthesia/critical care solutions, AED sales and program management, CPR training, and a cloud-based EMS billing and business intelligence platform. Sarnova is a portfolio company of Patricia Industries/Investor AB.

📋 Description

• Manage and resolve Medicare claims after submission to ensure accurate and timely processing • Work pending, unreleased, denied, or incorrectly paid Medicare claims and return them to payment status • Review and resolve claims placed on hold by identifying reasons, correcting errors, and completing follow-up actions • Analyze Medicare denials and complete appeals, adjustments, or resubmissions as needed • Provide Medicare with additional documentation or information required for claim adjudication • Prepare, process, and track letters, emails, supporting documents, and required refunds • Maintain detailed notes, documentation, and workflow updates in billing systems for claim progression and audit requirements • Perform additional duties as assigned

🎯 Requirements

• High School Diploma or equivalent required • Strong computer skills with working knowledge of MS Outlook, Word, and Excel • Ability to type a minimum of 40 WPM with accuracy • Proven ability to manage high-volume workloads while meeting strict deadlines • Experience in an environment with call monitoring, productivity metrics, or performance scoring is preferred • Ability to remain calm, professional, and effective during phone interactions while maintaining a positive company image • Excellent written and verbal communication skills, with the ability to explain information clearly and professionally • High attention to detail with strong accuracy in claim review and documentation • Strong organizational and time-management skills with the ability to prioritize work and complete assigned tasks efficiently • Ability to independently manage all aspects of the job role including required goals and business practices in a remote environment • Ability to talk, hear, and see clearly to read and interpret information • Regular use of a computer, phone, and standard office equipment • Ability to secure confidential information • Must work 40 hours per week according to the assigned schedule

🏖️ Benefits

• Competitive salary, commensurate with experience • Comprehensive benefits package • 401(k) Plan • Remote work environment

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