Special Utilities Billing Supervisor

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📊 Billing Specialist

👻 Ghost score 10%

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Sarnova

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2008

🏥 Healthcare

🤝 B2B

☁️ SaaS

💰 $500k Venture Round - Sarnova on 2009-12

Healthcare • B2B • SaaS

Sarnova is a healthcare-focused distribution and services company whose family of businesses (including Bound Tree Medical, Tri-anim Health Services, Cardio Partners, and Digitech) supplies products, equipment, services and technology across the emergency medical services (EMS) and acute care continuum. For nearly 50 years the group has distributed more than 100,000 health and safety products to EMS providers, hospitals, schools, businesses and government agencies, and also provides respiratory/anesthesia/critical care solutions, AED sales and program management, CPR training, and a cloud-based EMS billing and business intelligence platform. Sarnova is a portfolio company of Patricia Industries/Investor AB.

📋 Description

• Direct credentialing strategy for new clients and establish compliant, timely onboarding processes • Develop, analyze, and interpret operational and client reporting • Advise leadership on performance trends, risk areas, and process improvements • Serve as a strategic liaison across departments and align workflows, timelines, and quality standards • Design, implement, and evaluate process improvements • Manage system updates and data governance while ensuring data integrity • Collaborate with department leadership on planning, prioritization, meeting agendas, initiatives, and operational objectives • Build and maintain relationships with insurance partners and resolve complex issues • Develop and lead the department’s training strategy and competency standards • Drive continuous improvement initiatives and recommend enhancements • Provide strategic coaching and performance guidance to team members • Lead or contribute to departmental quality audit programs and recommend corrective actions • Perform additional duties as assigned

🎯 Requirements

• High School Diploma or equivalent required • Minimum 3–5 years of advanced ambulance billing or healthcare reimbursement experience • Demonstrated expertise navigating complex payer requirements, resolving escalated claim issues, and interpreting industry regulations • Strong proficiency in Microsoft Outlook, Word, PowerPoint, and Excel • Ability to master complex billing, credentialing, and data-management systems • Proven ability to manage high-volume, time-sensitive work independently • Deep understanding of insurance claims, payer policies, and reimbursement practices • Exceptional written and verbal communication skills • Ability to represent the organization effectively with clients, insurance carriers, and internal stakeholders • Strong attention to detail and ability to assess trends, identify discrepancies, analyze operational impacts, and recommend improvements • Ability to independently manage all aspects of the role in a remote environment • Ability to sit, stand, walk, use hands, reach, talk, hear, and see clearly • Regular use of a computer, phone, and standard office equipment • Ability to occasionally lift or move up to 10 pounds • May be required to travel for business purposes • Ability to secure confidential information

🏖️ Benefits

• Competitive salary, commensurate with experience • Comprehensive benefits package • 401(k) Plan • Remote, work from home position • Minimum forty (40) hours per week, with schedule flexibility based on business demands • May include work performed after hours and/or weekends • Equal opportunity and inclusive workplace