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Senior Manager, CRO, Site Experience

πŸ”₯ 5 minutes ago

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Logo of Scale Media

Scale Media

51 - 200 employees

Founded 2014

πŸ‘₯ B2C

πŸ›οΈ eCommerce

🧘 Wellness

B2C β€’ eCommerce β€’ Wellness

Scale Media is a direct-to-consumer digital brand platform and multi-brand company that builds, markets, and sells health, wellness, and beauty products. The company operates a portfolio of brands including 1MD Nutrition, Hair La Vie, Live Conscious, Tru Alchemy, and Essential Elements, offering supplements, hair care, and skin care products alongside health- and fitness-related content and tools. Scale runs the Scale Platform β€” an integrated environment combining product development, operations, and digital marketing β€” to drive e-commerce growth and improve the online customer experience.

πŸ“‹ Description

β€’ This role will lead site conversion and funnel testing across our portfolio of DTC wellness brands. β€’ You'll personally own testing on PDPs, checkout, and subscription flows, while building a small team to run the landing page optimization program. β€’ You'll report into our Growth function and work closely with Performance Creative, Analytics, and Development teams. β€’ Direct ownership of PDPs, checkout, and subscription flows. β€’ You'll personally design tests, drive execution, and surface learnings across these high-leverage surfaces. β€’ Landing page testing program. Leading the LP testing program. Setting prioritization, raising the bar on quality, and ensuring LP learnings reinforce the broader funnel work. β€’ Experimentation rigor. Ensuring tests across the program are well-designed, statistically sound, and learning-oriented β€” not just velocity for its own sake. β€’ Analytics and reporting. Reporting on test results, win rates, and funnel performance trends in a way that drives decisions. β€’ AI-enabled workflows. Designing how AI tooling improves site testing from variant generation to analysis to operational throughput. β€’ Team leadership. Managing and developing the LP Testing team. Setting standards, raising the bar on test quality, and helping the team grow.

🎯 Requirements

β€’ DTC CRO experience. You've run high-volume site testing programs at a DTC brand. β€’ Player-coach mindset. You're equally comfortable doing the work yourself and leading a small team doing adjacent work. β€’ Strong analytical instincts. You're comfortable with funnel data, test statistics, and the difference between a real result and noise. β€’ Systems thinking at the program level. You can build a testing program that scales, with clear prioritization, consistent quality, and learnings that compound. β€’ AI fluency at the workflow level. You design AI-enabled workflows using whatever tools fit the job and evolve them as the tooling shifts. β€’ Cross-functional collaboration. You partner well with Growth, Performance Creative, and Development without creating unnecessary process overhead. β€’ 4–7 years of relevant experience. Strong backgrounds include: β€’ CRO leads at scaled DTC brands β€’ Site optimization specialists from high-growth consumer companies β€’ Growth marketing managers with deep testing backgrounds β€’ Experience managing junior testers or analysts β€’ Familiarity with site testing tools (Optimizely, VWO, Intelligems, etc.) β€’ Preferred, but not required β€’ Experience in supplements, wellness, beauty, or consumer subscription businesses β€’ Familiarity with subscription DTC funnels β€’ Experience with the Shopify platform

πŸ–οΈ Benefits

β€’ Excellent Medical, Dental, Vision and Life insurance β€’ Fully remote, full time position β€’ Monthly WFH stipend β€’ Generous Paid Time Off program β€’ Discounted Products

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