Clinical Application Administrator

🕒 June 5

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Scan.com

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2017

🏪 Marketplace

☁️ SaaS

👥 B2C

Marketplace • SaaS • B2C

Scan. com is an online healthcare booking platform and marketplace that helps patients find, compare, and book diagnostic medical imaging scans (e. g. , MRI, CT) across a global network of imaging providers. The service offers transparent up-front pricing, online booking and payment, scheduling coordination, and rapid digital delivery of scan results to patients and referring clinicians. Scan. com serves both consumers looking for affordable, convenient imaging and imaging centres/referring professionals seeking patient referrals and booking tools.

📋 Description

• Monitor HL7 interfaces, triage and resolve failures • Manage the support queue • Work alongside engineering, operations, and clinical teams to close issues • Play a hands-on role in onboarding new imaging center clients • Configure and validate DICOM and HL7 gateway connections • Analyze HL7 message segments to diagnose data transmission failures • Reprocess failed messages and confirm successful resolution • Perform daily production support tasks • Manage the support ticket queue • Support PACS gateway operations • Lead the technical deployment and configuration for new client onboardings • Document processes and issue resolutions • Identify opportunities for automation and workflow improvement • Manage smaller-scale projects end to end

🎯 Requirements

• Working knowledge of HL7 v2 message structure, including common message types (ORM, ORU) and segment-level analysis (PID, PV1, OBR, OBX) • Experience with an integration engine such as Rhapsody, Mirth Connect, or equivalent • Familiarity with PACS, RIS, or EHR systems and the radiology workflow they support • Familiarity with DICOM concepts and basic imaging terminology • Strong organizational instincts • Clear written and verbal communication • Experience in healthcare IT or clinical systems support

🏖️ Benefits

• Competitive salary range, plus performance bonus and equity • 401k • Healthcare, Vision, and Dental • All equipment needed to do your role effectively • Flexible and remote/hybrid working options • Personal development budgets • 18 days PTO plus public holidays • 10 paid sick days • Inclusive policies designed by our team, for our team