Health Coach, Bilingual

🔥 3 hours ago

🦀 Maryland – Remote

🦀 Maryland – Remote

💵 $23 - $25 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💬 Bilingual

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Scene Health

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2008

🏥 Healthcare

☁️ SaaS

💊 Pharmaceuticals

💰 Grant - Scene Health on 2023-09

Healthcare • SaaS • Pharmaceuticals

Scene Health is a healthcare technology company that provides a medication adherence platform combining a multilingual mobile app, asynchronous and livestream video directly observed therapy (DOT), and a clinical care team of pharmacists, nurses, and coaches. Its B2B SaaS solution serves health plans, public health departments, health systems, and life-sciences/CRO clients to deliver real-time adherence data, improve clinical outcomes, increase trial retention, and reduce costs. Scene Health’s services are evidence-based with numerous peer-reviewed publications demonstrating high observed adherence rates and measurable improvements in clinical metrics and utilization.

📋 Description

• Communicate with patient prospects via phone call, text, and e-mail to introduce them to Scene services for easy enrollment • Leverage best-practice listening skills to hear what the patient is saying, both spoken and unspoken • Guide patients through the enrollment process using a balance of motivational support and technical acumen • Accurately manage information while maintaining patient demographics within the Salesforce system • Effectively overcome patient objections and ensure a seamless onboarding process • Assist patients with technical setup and app usage • Build performance goals with Scene management and leverage time management and critical thinking skills

🎯 Requirements

• 3+ years of experience in health education, patient engagement, or a related healthcare role • Background in health coaching, public health, or community health work • Bilingual in Spanish • Strong interpersonal skills with the ability to engage in warm, empathetic conversations • Excellent verbal and written communication skills • Experience conducting outreach via phone, SMS, and video communication • Ability to explain complex health concepts in a simple, motivating way • Proficiency with database systems and mobile applications • Weekend availability

🏖️ Benefits

• Competitive salary and benefits package • Work remotely • Opportunities for professional growth and development • A supportive and collaborative work environment