Customer Success Manager

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Screenverse

WebsiteLinkedInAll Job Openings

11 - 50 employees

📱 Media

Advertising • Media

Screenverse is a leader in digital out-of-home (DOOH) advertising, offering a vast network of digital screens across major venues such as digital billboards, urban panels, and residential locations. They specialize in programmatic buying, allowing brands to leverage their extensive inventory for national or hyper-localized campaigns. Screenverse combines unparalleled expertise in programmatic channels with a wide reach across 210 Designated Market Areas (DMAs) in the continental U. S. , providing impactful campaigns that are blockable and brand-safe. Their strategic placement of digital advertising screens allows brands to connect with desired demographics through precise targeting and engaging visuals, making them a key player in the digital advertising industry.

📋 Description

• Own day-to-day management of agency/client relationships, including communication and partner enablement • Oversee campaign execution and deal and campaign setup across platforms, ensuring accuracy and timely delivery • Monitor performance and provide clear, actionable reporting insights • Troubleshoot and resolve technical and operational issues efficiently • Proactively identify and escalate risks, blockers, or discrepancies • Identify and execute upsell opportunities while delivering strategic recommendations that drive client value

🎯 Requirements

• 3-5 years of experience in ad tech, programmatic, or media • Proven ability to manage agency relationships and campaign execution • Experience working with agencies and clients directly • Track record of meeting performance goals or driving revenue growth • Experience working with DSPs, SSPs, or similar platforms • Strong partner communication and relationship management • Ability to manage multiple campaigns and priorities simultaneously • Problem-solving mindset with ability to troubleshoot issues quickly • Data-driven thinking with ability to translate insights into action • Attention to detail in execution and reporting • Proficiency in Excel, Salesforce, and Slack • Experience with DSPs/SSPs (e.g., Vistar, Place Exchange, Hivestack, The Trade Desk, ect.) • Familiarity with reporting and analytics tools (e.g., QuickSight or similar) • Understanding of programmatic workflows (deal setup, PMP/OE, targeting, pacing)

🏖️ Benefits

• Equity • Bonus • $10,000 annual bonus