Manager, Auditor Development

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $80k - $92k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔎 Auditor

👻 Ghost score 1%

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SCS Global Services

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1984

💼 Consulting

🍽️ Food & Beverage

🏥 Healthcare

Consulting • Food & Beverage • Healthcare

SCS Global Services is a global leader in third-party certification, validation, and verification services with a strong focus on sustainability. The company provides a comprehensive range of certification services for various industries, including apparel and textiles, climate change, corporate sustainability, food safety, green building, and sustainable forestry. They offer certifications for organic products, recycled content, carbon neutrality, and sustainable supply chains, among others. Through their services, SCS Global Services aims to drive positive global change by promoting sustainable practices and supporting environmentally conscious companies.

📋 Description

• Support ongoing compliance with scheme and accreditation requirements, including APSCA, ANAB, and ASI requirements related to auditor quality and performance • Support internal and external audit processes • Develop and implement a corporate auditor performance tracking system covering witness audits, training records, and qualification tracking • Aid in developing internal procedures, guidelines, and program documentation related to auditor performance, development, and quality systems • Monitor auditor performance using client feedback, staff feedback, and witness audit results • Support constructive feedback, calibration, and remediation programs • Collaborate with program leaders, Quality Assurance, and HR to address auditor performance issues • Support programs and auditors in navigating complex audit scenarios and escalation pathways • Maximize the effective use of witness audits and ensure implementation of the corporate witness audit policy • Assist with APSCA reporting and support social auditor development, including guidance through the APSCA examination process • Communicate auditor-related corporate policy and procedure requirements and updates to programs and contract auditors • Support process improvements related to auditor quality and contract auditor systems, including Salesforce and other systems • Facilitate cross-training, qualification extensions, and auditor calibration with the Auditor Workforce Planning Manager • Develop auditor training modules and courses addressing auditor quality, performance, and accreditation requirements • Create course content based on auditing best practices and personal auditing experience • Partner with the Learning Hub, operational teams, and subject-matter experts to ensure training accuracy and relevance • Deliver auditor-centric learning initiatives and track training effectiveness through LMS analytics and learner feedback • Enhance the auditor experience through self-paced learning, peer knowledge sharing, communities of practice, and communications • Contribute to process improvements and harmonization of policies across programs, divisions, and auditor management teams • Identify, capture, and disseminate auditor best practices, lessons learned, and emerging risks • Serve as a corporate resource and advisor on auditor health, safety, and risk-related audit situations • Perform other related projects and duties as assigned

🎯 Requirements

• Bachelor's Degree in natural resources, sustainability, environmental studies, or a related field or equivalent relevant experience • 4+ years of professional experience in environmental certification, conformity assessment, auditing, and/or quality assurance • ISO training certification or willingness to complete the ISO training offered by SCS • APSCA ASCA or CSCA qualification • Complete fluency in English • Professional and technical written communication (Advanced proficiency) • Clear, effective, and concise communication (Advanced proficiency) • Strong organization and prioritization skills with exceptional attention to detail (Advanced proficiency) • Language skills are a strong plus, especially Spanish; other languages also considered (Advanced proficiency) • Strong customer service and teamwork orientation (Advanced proficiency) • Initiative, good judgment, ability to work independently, responsive and adaptive personality (Advanced proficiency) • Proficient with Outlook, Word, Excel, and database management (Advanced proficiency)

🏖️ Benefits

• Remote work arrangement • Flexible work options • Home office-based work • Learning and development initiatives • Self-paced learning opportunities • Peer knowledge-sharing opportunities • Communities of practice • Auditor communications and newsletters